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Great location. Clean. Friendly staff. Reserved a king and was given two doubles due to overbooking. Mattresses were worn out. Given free breakfast for the inconvenience. No hotel parking due to construction. Valet parking was $25. Same price as non-guests.
The location for attending the OKC Thunder game was perfect. It was an easy walk from the hotel to the arena that was mostly indoors. The bed was comfortable and we both slept well both nights of our stay. Don't feel we were given the Deluxe Room we requested and for which we paid. Additionally, the tub filled up with water as you showered and didn't drain out, even overnight. The bathroom was also very small; large enough for only one person at a time. The counter wasn't even large enough to comfortably hold the bottles of shampoo, conditioner, etc. The toilet paper roll was located in a very inconvenient place that was difficult to reach, and the only place towels could be hung was inside the shower.
The room was clean and comfortable. It was right across from the convention center where we attended Women of Faith.
I booked a king size bed, got two doubles. After asking, i got a new room. New room had trash in the garbage can in the bathroom. And I'm not sure the sheets were clean (bed was not well made and sheets were wrinkled). As weird as it sounds, I was too tired to complain and stayed in the room. one light bulb did not work. Overall, it was pretty dirty.
Bed was comfortable, and the valet service was great. Housekeeping was rude and took forever to get to our room, and the pool was tiny with a ton of people there.
Location. Staff was nice Rooms need updated with fresh paint and carpet. Paint unprofessional and vents showing water damage or mold
The staff was friendly. Parking options were limited
The breakfast was not free.
The location is very convenient in reference to OKCs Bricktown. Room was Tiny and basic. $140.00 didn't even get me a mini fridge. Theread was trash in trash can, and towels were not restocked.
Nothing. Very sketchy place. Windows boarded up, dirty looking. Couldn't allow my family to stay there. Ended up going to another hotel in Bricktown.
Bed was comfortable. Relatively cheap cost. Hotel in total renovation mode. Overall seemed trashy. Located right off the highway but next to a trucking depot. Bathroom was tiny. Room door wasn't hinged correctly. Hallways seemed eeire/unsafe/incomplete. Breakfast was mediocre/subpar. Overall poor recommendation.
Clean. Comfortable bed. Friendly staff. Was of much less quality than we thought. Not worth the price.
I did like that they are trying to make it better Remodeling is dlow, curtain in our room too small for window, air was turned off so it was smoldering hot in the room, the carpet in hallways is old and smelly. The parking lot is way dirty.
Heavy construction and shabby exterior but the room itself was just fine. Hallways were cluttered with debris.
The mattress and tv. The comforter
The bed was clean and comfortable. The carpet was stained. Fixtures bent or torn up, no alarm clock, no blow dryer, tile saws in hallway at 8 am. The signs direct you to vending machines that are not there. Mirror messed up, tiles in shower area broken. Even bathrooms at lobby had issues with low quality or broken items in use. TV was older model and sleep timer did not even work.
The Lady helping with breakfast was very nice. Actual Cigarette ashes next to my bed in the non smoking room. Carpet into the room was stained like something had been drug across it. Shower corners were broken open. Large holes around the sink drain line. Apparent fire sprinkler in bathroom painted shut. Drapery did not close all the way. We checked in about 1:30 AM and the desk clerk was rude and said we did not have a reservation because they did not deal with Kayak. It actually took 15 minutes to check in after he checked our last name that I had given him for the previous 25 minutes. I would not wish this place to my enemies. The hot and cold water taps were reversed for the lavatory.
Best hotel in OKC-best deal- best breakfast. Safe hotel safe bet. Great Staff great everything. N/A
Elegant! The whole hotel was very nice. The evening reception was exceptional, custom drinks with fresh vegetables and lots of other goodies to snack on. All you could eat/drink for a couple of hours. For breakfast the "made to order" omelette was fabulous. The rooms were clean, modern and comfortable. Not much to report on this side, the only minor thing was the televisions were not allowed to be changed from the included cable to hdmi so I could watch movies from my device.
Clean spacious rooms, excellent breakfast Reception staff could be a little more engaging and welcoming. Nothing rude or improper, just distracted and impersonal.
Everything was perfect except for check in process - where their is a total disconnect Took time to check in online and then had no record of my check in at hotel. This caused a bit of hassle and frustration....
I enjoyed the soft bed, segregated living room from the spacious bedroom/bathroom, the staff was very polite and helpful. The location is concurrently l convient with major highways close by and plenty of places to eat all around. I wish that the TV's let you change the video input settings, but they're locked into the cable input only