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The elevators needed a lot of work, the elevators only worked half of the time. A couple of people got stuck in the elevator for a half of an hour they had to call the fire department to get the elevator to work and that wasn't the first time that happened. Also the breakfst was ok, the scrambled eggs could bounce they had a big assortment of food. They have temperpedic beds, and nice bathrooms but when you take a shower it would flood the bathroom and sink area. I would probably go there again if they fix all of those mistakes!
Well, when we got there the staff where nice. But the carpets to the rooms where very stained. It smelt like someting was damp and when i opend the room door, it stank. It smelt like mold or somthing had been left wet in there for days. My hubbie had to get a different room. It was much better but i would not stay there again with my family. Sorry to say as the staff where nice but it was just not kept up. I know it in an old town but if your offering a service, make it a good one. Thanks
The Holiday Inn in Downtown Wilmington should be ashamed of itself. First of all, the hotel was completely misrepresented on the internet. The lobby, the halls, and the room were drab and not clean. The cleaning staff's equipment was present in the halls all throughout the day and night of our stay, but I do not think they were utilized on the rooms. The pool and hot tub were not heated. The staff was unprofessional and not courteous. The only positive thing I can write about this hotel is its proximity to Colonial Williamsburg and Busch Gardens.
Not the Holiday Inn quality we are used to. Several things broken...elevator, spa heater, ice machine. Pool and spa water very dirty (cloudy and green). Coffee maker was only 1 cup at a time, no fridge (had to use a trash can as a cooler). AC stuck on low. Had to ask the front desk 3 times for pool towels, took over an hour.
Hotel is outdated.Appears to have been a smaller hotel that they added two buildings to,resulting in what used to be an outdoor pool becoming an indoor,and seemingly open to the public based on how many people left the hotel lot after the pool closed.B'fast is only meal restaurant serves,so kids eat free is out the window after 11.No fridges in room,broken ice machines everywhere.Not what they show themselves to be in their info,I will not be back.
Bettwäsche war nicht ganz sauber. Duschkabinen zu eng. Die Anfahrt ohne Navigationsgerät bei Dunkelheit war sehr schwierig. Eine bessere und detaillierte Anfahrtsbeschreibung wäre sehr hilfreich. Sprachprobleme, da die meisten Mitarbeiter nur französich sprachen. Rezeption war bei Anreise nach 22.00 h nicht mehr besetzt. Auf das Einchecken per Computer und die Einfahrt durch das geschlossene Tor auf den Hotelparkplatz sollte schon bei der Buchung hingewiesen werden und eine entsprechende Anweisung erfolgen. Es funktioniert alles wenn man weiß wie.
Freundliche Person am Empfang, angemessenes Preis/Leistungsverhältnis, abgesperrter in der Nacht durch Wachmann gesicherter Parkplatz; für franz. Verhältnisse recht gutes Frühstück Eines von beiden gebuchten Zimmern hatte starken Nikotingeruch, Die Bettwäsche in diesem Zimmer war ebenfalls nicht ok. Die Naßzellenboxen hatten keine WC-Bürsten. Störend krachende Decken beim Begehen durch den darüber wohnenden Hotelgast
freundliche deutschsprechende Angestellte, abgesperrter in der Nacht durch Wachmann gesicherter Parkplatz;preiswertes für franz. Verhältnisse reichhaltiges Frühstück gewöhnungsbedürftig war der automatische check-in ,bedingt durch unsere späte Anreise, ohne Navi sehr schwer zu finden
The owners Sophie and Alain are probably the best hosts I've ever met out of the hundreds of hotels I've stayed at. They went above and beyond to assist us with all our travel issues (unrelated to the hotel itself) and made us feel like home. Room was not very big (the huge bed was probably 75% of the room) but probably pretty standard for France.
Mas Latour Lavail is a GORGEOUS renovated villa. It only has 5 rooms total so you practically have the entire place to yourselves. The owner lives on the property and is exceptionally friendly. The staff is so kind and helpful and went out of their way to help our group of 9 with three small kids. The hotel is out of the main city and you will need a car or taxi to access. It is down narrow roads (sometimes dirt) depending on which way you approach. I was a little nervous driving there at first given the roads, but was pleasantly surprised upon arrival at how beautiful it wad despite the remote location.