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The bed was comfortable. Toilet wouldn't flush. Shower wouldn't work. Room looked unkept. Room was not clean. But was switched to another room in better conditions. Wrote a letter to the GM, and my money was refunded.
We liked the free hot breakfast and the staff was helpful. Internet and TV was good. For the price a person couldn't beat the value.
great location. out dated. Need up grade.
Checkin was horrible - understaffed and 45 minute wait
Nothing The hotel is dirty. The rooms were dirty. The bathroom was dirty with pubic hair on the toilet, the sink had scum around the drain, the bathtub had black foot marks. We had to change our 1st room Bc the bed was slept in....I will never stay there again!
The place is in desperate need of a remodel. It's ran down. But still clean. Very comfortable beds and excellent helpful staff
Good price Our room stunk like smoke
The whole building smelled like cat urine and a litter box, we asked to be moved twice and both times they only moved us a couple rooms down the hall and the smell got worse.
Had a great stay only complaint is the shower was pretty awful :(
bathtub had not been cleaned in more than a few days
Not much to rant about with this hotel Noisy person on the next floor. Also very slow check in. Out dated credit card reader excuses to our ability to get checked in. Room very outdated and dark.
It was easy to make reservations. They accept pets (with an extra fee). It was conveniently located not too far from the Interstate highway. The room was well-appointed, the bed very comfortable, and the staff were professional and accommodating. There was nothing I didn't like about my stay.
I loved the accommodations and clean room. The staff here are so polite and very friendly in like other Hilton properties where you get a cold stiff reception. The wind kept blowing thru the seem of the two windows. I had to ask for a second room as the first was not a smoke free room.
Rooms were nice and amentities were great. Staff, one in particular at breakfast. We were with multiple families for a wedding at breakfast a waitress and the manager were so rude because are kids were standing in the isle. It's a hotel with a buffet breakfast kids are going to walk around. It was another waitress but not are actual waitress. She was so mean to our kids and then to apologize to another table about how horrible abs annoying our family was right in front of us was so ridiculous and unprofessional. Will not recommend nor stay her again due to the rudeness of staff and manager to follow.
A new hotel, stinky from new materials. They used a cherry scented room freshened that was overpowering and unpleasant. It made us both feel really sick. The bed was incredibly comfortable , but the smell will keep us away for good! We had the smell and taste of the room freshener in our nose and mouth even after we checked our! Gross!! The room scent fragrance fresheners.
It was very clean, room was large and had everything we needed. Nice pool area.
Beautiful entry, nicely apointed rooms.
I have stayed at this hotel many times while visiting Twin Falls. The staff is very nice and helpful. The hotel is always clean and fresh. The rooms are quiet comfortable and pet friendly. We also enjoy the pool and hot tub too!
We stopped here during our road trip for a night and it was exactly what we needed. It was clean, updated, and had excellent staff. The laundry machines on our floor were an added bonus for a family that had been on the road for a week. Would definitely stay again if i had the chance. The breakfast was delicious as well!
Clean room, near the freeway (but not next to it!), near restaurants, clean bathroom, good wifi and internet. reasonably priced.