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The staff was great. The room was a little run down. They did not have a way to get suitcases upstairs in their rooms.
I suppose you get what you pay for. The price was right and the room accommodated our family of 4 perfectly. One of our tv remotes was missing when we first arrived and the gentlemen at the counter kindly and quickly replaced it for us. Overall, it was pretty dirty and when laying down to sleep at night a bug crawled across me.
The price. I have been to Whitehorse many many times and have found recently that the hotels are charging way too much so I thought I would try this place. The room was clean and quiet. If you are on a budget this is the place. When I first got there , even though it was paid in advance the check in person asked me for a $100 damage deposit. The walls must not have sound proofing because you could hear people talking. Internet was good as well.
The staff was nice and I do like the central location. The wifi only worked in the hallway. The beds were rock hard - used our camping sleeping pads to help make it softer.
Clean, comfort , I would stay again! Small fridge and small microwave in room would be handy
This hotel is perfectly fine. It's not a fancy place, but it's clean and has a restaurant and bar. The entire staff was very friendly and helpful. It is within walking distance to a lot of interesting places, including the river walk which is really cool. If you are driving here, and don't arrive early, finding a non metered parking spot is a chore. The hotel lot is very small. The meters start at 9:00, so if you sleep in, you're probably going to get a ticket.
The food at the restaurant we did stay at was good. Yes, they deleted our booking before we arrived and did not have a room for us. They did put us at another hotel however at the same rate.
It was clean and easily accessible to downtown. It didn't have air conditioning in the room and the air became very stagnant making sleeping difficult.
That it allows pets. That it cost $25 extra per pet a night.