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Pinnacle is clearly an older hotel that has had a high style interior makeover. The lobby, cafe/bar and the guest rooms are all very stylish. For quite reasonable rates our room had harbor and convention center views. The room and bath were nicely appointed. Quality coffe was offered for the morning The exterior is lack luster and the elevators have not been upgraded and feel a bit rickety. Our room was a hallway away from the core and we could hear them on and off all night. All in all it out performed expectations.
The view was great, location was great and these made our stay perfect. The room was clean and maintained during our stay, the staff was courteous. All in all happy at the end.
The front desk staff were very friendly and helpful .the accommodations were only so so and paying $300 USD for a $100 room was a downer.
The location is 2 blocks from the harbor, easy walk to convention center attractions as well as harbor walk to nearby Stanley park. The hotel, though very nice is showing its age, mostly in exterior architecture & room hallways. The pool/spa was a bit dirty and not very well lit. The lobby makes a great first impression but diminishes with interaction with the rest of the spaces...
1/ Location 2/ Friendly, helpful staff 3/ Great view from the breakfast room. 1/ Parking was a joke: expensive, very poorly laid out, difficult to find the way out and the way in. 2/ I found that $20 for a continental breakfast left me inclined to eat more than normal in an attempt to get my money's worth.
Very nice and helpful staff. Awesome location. Nice lobby, restaurant/bar I booked a king but got a room with two twins (or two EXTREMELY small queens), bathroom wasn't very clean and bed and pillows were not very comfortable.
location Restauarnt tawdry: all furniture worn/torn, seriously in need of refurbishment. Security panels on doors and high-pressure door closers give impression of ongoing issues re security - perhaps unwarranted, but questionable.
Great location, worth the extra money for the harbor view. Lots of great amenities, including use of the bikes because you are so close to the seawall and Stanley Park. Nice and friendly staff. TV often didn't work and had to restart it many times.
Requested to change room due to the noise, The stuff found us a different room at 2 in the morning. Stayed a night on the 17th floor, the elevator sound was very loud through out the day and night. I couldn't fall asleep at all.
Proximity to harbor wall, Stanley Park, and Robson Street for all kinds of entertainment and diverse dining experiences. Rooms are spacious and parking is handy.
Excellent access to the cruise terminal. A very comfy environment. We walked and used public transportation to make our way about the city, staying 3 days and two nights. We had no negative experiences or observations.
We stayed here while attending the Sea Wheeze festivities. We loved how close the location was to the convention center and the Stanley Park since that was where most of our weekend was spent. It was very nice stay. Would definitely stay here again.
Das Hotel verfügt über einen hervorragenden Blick auf den Hafen (harbor view buchen!), den man auch vom Poolbereich (9ter Stock!) hat. Die Lage ist sehr zentral, u.a. zum Bahnhof. Das Hotel ist auf jedenfall eine Empfehlung.
Das Hotel ist als Gebäude/Zimmer bereits leicht angejahrt (Weltausstellung der 80er Jahre), wird aber gut unterhalten. Die Lage ist hervorragend und die Nachtruhe ist gewährleistet.
Lage, Service, Zimmer nein
Gefallen hat uns vor allem die Lage und die sensationelle Aussicht auf den Hafen, aber auch der sehr freundliche Service. Nicht gefallen hat uns, dass das Hotel, als wir am Ende unserer Reise, nochmal für zwei Tage dahin zurückkehren wollten, die Preise erheblich erhöht hat mit der Erklärung, die erste Buchung sei über Dritte (Ihre Organsiation) erfolgt!!
Wir waren sehr zufrieden und würden das Pan Pacific wieder wählen. Sauberkeit des Zimmers verbesserungswürdig.
Sehr gutes Essen/Trinken. Sehr freundliche und aufmerksame Bedienung. Kompetente und deutsch sprechende Concierge.
Wir wurden hochgestuft und haben für den Preis des Doppelzimmers eine große Suite bekommen mit ca. 250 qm! Frühstück und sonstige Leistungen sind nicht billig
interessante Lage, besonders für an- und abgehende Kreuzfahrtschiffe
Good location near Canada Place and the waterfront. Walking distance to Gaslamp. Staff was very accommodating and helpful. We had an issue with noise due to some late-night partiers and management upgraded and moved us the next day after quieting the offending room. Couldn't be happier with the quality and cleanliness all throughout. The cafes and restaurants were very convenient as well. We traveled with our three young children and everyone was very nice and respectful the entire time, we never felt out of place. We didn't get a chance to use the pool but could see that it was being used by kids on both days we were there. Room service was fantastic and the service was great as well. Not much we didn't like. It was a bit pricey but we felt we got great value considering it is a luxury property.
The air of sophistication and luxury. The ambience at the Fairmont Pacific Rim is hard to match. I liked the knowledgeable staff and their willingness to be of service to guests. House keeping can still improve in their cleanliness.
Personal service! Every need is met. Each staff member went out of their way to make sure our stay was the best it could be. For instance, Chef Nathan, who we met upstairs while looking over the menu, offered to make us special dinners in preparation for our marathon the next day. He led us to the casual restaurant and custom created pasta dishes for us! What a treat! It was delicious! Also,every encounter was greeted with such politeness! The live music was awesome. We were on the street side and it was quiet, unlike another report. I LOVE THIS HOTEL! Loved everything about it. Will be back!
Ein reizendes Hotel - großartige Lage und das Personal war fabelhaft
superschönes Zimmer mit Blick auf die Stadt, tolles Bett mit sehr vielen guten Kissen, beste Lage mitten in der Stadt, toller herzlicher Empfang an der Rezeption durch Kristen: Danke
Lage, Zimmerausstattung. Kein Frühstück inbegriffen (in Europa obligat). Die Rechnung wurde um 6 Uhr 30 mit Klingelläuten unter die Tür geschoben.