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Sehr gutes Essen/Trinken. Sehr freundliche und aufmerksame Bedienung. Kompetente und deutsch sprechende Concierge.
Gefallen hat uns vor allem die Lage und die sensationelle Aussicht auf den Hafen, aber auch der sehr freundliche Service. Nicht gefallen hat uns, dass das Hotel, als wir am Ende unserer Reise, nochmal für zwei Tage dahin zurückkehren wollten, die Preise erheblich erhöht hat mit der Erklärung, die erste Buchung sei über Dritte (Ihre Organsiation) erfolgt!!
praktische Lage Aufpreis für alles. Das Essen ist sehr teuer
Requested to change room due to the noise, The stuff found us a different room at 2 in the morning. Stayed a night on the 17th floor, the elevator sound was very loud through out the day and night. I couldn't fall asleep at all.
The front desk staff were very friendly and helpful .the accommodations were only so so and paying $300 USD for a $100 room was a downer.
The location is 2 blocks from the harbor, easy walk to convention center attractions as well as harbor walk to nearby Stanley park. The hotel, though very nice is showing its age, mostly in exterior architecture & room hallways. The pool/spa was a bit dirty and not very well lit. The lobby makes a great first impression but diminishes with interaction with the rest of the spaces...
Personal service! Every need is met. Each staff member went out of their way to make sure our stay was the best it could be. For instance, Chef Nathan, who we met upstairs while looking over the menu, offered to make us special dinners in preparation for our marathon the next day. He led us to the casual restaurant and custom created pasta dishes for us! What a treat! It was delicious! Also,every encounter was greeted with such politeness! The live music was awesome. We were on the street side and it was quiet, unlike another report. I LOVE THIS HOTEL! Loved everything about it. Will be back!
The air of sophistication and luxury. The ambience at the Fairmont Pacific Rim is hard to match. I liked the knowledgeable staff and their willingness to be of service to guests. House keeping can still improve in their cleanliness.
Good location near Canada Place and the waterfront. Walking distance to Gaslamp. Staff was very accommodating and helpful. We had an issue with noise due to some late-night partiers and management upgraded and moved us the next day after quieting the offending room. Couldn't be happier with the quality and cleanliness all throughout. The cafes and restaurants were very convenient as well. We traveled with our three young children and everyone was very nice and respectful the entire time, we never felt out of place. We didn't get a chance to use the pool but could see that it was being used by kids on both days we were there. Room service was fantastic and the service was great as well. Not much we didn't like. It was a bit pricey but we felt we got great value considering it is a luxury property.
Service Concierge, vor allem Miguel! Nachtpersonal an der Rezeption, Zach, Jennifer, & Wing! Fernbedienung war zu schwer zu lesen, und manchmal funktionierte sie nicht! Wie auch immer, der Elektriker war schnell zu erreichen!
Super Hotel war alles so schön. Das Personal war sehr hilfsbereit. Die Zimmer sind sehr komfortabel und die Bettwäsche war super!