Hotels Akron

Nothing

Our receptionist was fake and unreliable. There also was blood on our bed sheets and the front desk did nothing about it.

Bad area- heroin needles along curbs around parking lot.... could not take a walk to exercise outside of hotel property.

The location was as expected.

The young lady at the reception desk was obviously either new or lacking basic customer service skills. Se never smiled or even pointed out the location of the restaurant the elevator to get to our room. The chocolate chip cookies that we normally love (what pushed us over the edge into this hotel vs. the Hilton next door) were stale and brittle. The shower tile in our room was so disgusting you could actually take a wet washcloth and wipe the mildew off the grout. We found dark red smears on the sheets that I hope were merely lipstick stains and not the alternative. Doubletree advocate so rating this hotel as the "exception to the Doubletree experience" and highly encourage Doubletree corporate to Secret Shop this particular location.

Nice bed

Hear guest in room next door and above