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Our room was double booked. I dropped off my luggage and went down to the hotel bar. When I returned to my room, there was someone else in my room and my key no longer worked. The other guy ended up changing his room because we had adjoining rooms.
Very smart people working the front desk, even evening staff were highly experienced and products of a polished organization. Facilities were extremely clean, lobby is 4 star material and the king rooms river view were more 3.5 than the 3.0 they are listed as. Definitely a value for your money particularly in this area.
It's location was convenient. Staff was great. Dirty floors, old facilities.
We are vegan and the lovely french woman made us feel welcomed and went above and beyond to serve us! Clean, friendly staff Highly recommend! A++++
Beds were comfortable
Location near downtown, room was clean and everything worked. Absolutely NO dining option nearby, could only find 1 place that would deliver. Free coffee in lobby did not include creamer.
It was close to Promedica hospital After taking a shower the towel that was put down to stand on after had dirt lined out in tiles form as if the floor was not mopped for a long time. For $---- a night you would at least expect the floor to be clean in the bathroom. Notified front desk
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It was very clean, very comfortable beds, lots of room. The placement of the tv- not really in front of the bed or couch. Kind of odd placement, but we didn'the have time to use, so actually good placement out of the way