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Gute Lage Schmutzig, es roch nach Rauch, die Betten sind schrecklich, keine Hilfe vom Personal bei der Ankunft, Reservierung konnte nicht gefunden werden.
Personal an der Rezeption war großartig. Taylor ist einfach der beste! Die Qualität des Hotels sehr schlecht.
Tolle Lage Zu teuer für die Qualität der Zimmer. Das Zimmer war nicht so sauber, wie Sie es möchten.
Lage Sauberkeit Probleme mit einer kaputten Bett schmutzige Spiegel
Gute Lage in der Innenstadt Jeder einzelne Sache ist veraltet und eklig aus. Teppich hat Flecken, Klimaanlage laut und roch modrig, Handtücher billig und alt. Die Zimmer sind winzig. Im Grunde genommen ein Budget orientierten Loch mit einer guten Lage. Auch das Restaurant/Bar war ein Loch. Ich wollte nicht auf dem Stuhl in meinem Zimmer sitzen, weil er so schäbig aussah.
Beautiful hotel. Excellent location
Front desk and other staff very kind and helpful . We really liked the hotel, very nice and comfy! Elegant too. Valet staff was no help at all. We didn't know what to do and they thought we should it seemed like. We assumed, as is the case at other hotels, they would take our car. We went inside to find out we had to drive all over the place to self park. That's not what we wanted. I don't know how the mix up happened but it wasn't pleasant. It was probably the concierge was the problem not the actual valet staff.
Hotel and staff were great overall Valet was professional about their mistake Valet lost keys to my car, had to locate employee from previous night stay and deliver car to my house
The historic building was beautiful. The location and view were also excellent. The hot tub in the gym was barely warm.
The Art Deco style, the live jazz combo in the bar; helpful & friendly staff, great location in the city! A little noisy inside the rooms (street noise)
Liked room but not view.... everyone is overly friendly View. Room service should be described better, that cheese plate was disgusting. Some of people were very pretigious
Location! The staff! All wonderful! The rooms are tiny. Nice, but tiny. Make sure you really like the person you go with! :)
We loved the bar and restaurant. The food was excellent and the service extraordinary. The staff were uniformly courteous and friendly. Grand old hotel. Set the thermostat lower in our room on the 28th floor, but the temperature was unchanged 14 hours later.
Loved theroom, comfort and the bathroom. Also enjoyed lobby bar.
The Location is prime. Perfect for downtown Cincinnati. The staff was nice and quick about check-in and check-out. The bathroom was awesome. It was big and remodeled with a giant tub. The bedroom itself was not impressive. I expected a historic feel, but just got more of an old and musty feel instead. The comforter wasn't clean (had to brush it off before we could lay on it), and the room itself just didn't seem clean. There was also a sunlight which would have been fine, but when you looked up it was covered in dust and dirt.
Only the location Staff and front desk not profession. Make us wait so long and then can find room for us even we made reservation ahead! Scary inside as well! Not worth is pay this price
I am rating The Hampton Inn. Really nice hotel. The Hampton Inn was a really nice hotel but it wasn't the hotel I reserved. I was looking forward to stay in The Cincinnatian because of the historic background and wasn't expecting at all not to be nofied in advance about their problem with hot water. We could have rescheduled our trip. They relocated us and it was a nice place (can't complain about it) but a modern hotel was not what we wanted.
Staff very friendly and accommodating. Room was very clean and the bed was so very comfortable! Will definitely recommend to friends and family! Looking forward to revisiting the next time we are in the area. .
Location was perfect. Right inside of everything. Valet is great! The bed felt cheap and hard. Did not get any good sleep at all and you would think after driving 10 hours in the road that day it would be easy to sleep, but the bed was old as well as all of the furniture around.
The hotel was beautiful and comfortable and the location terrific. Very centralized location--easy to walk to area sites and restaurants. The wifi internet was extremely spotty and rarely worked which was disappointing and made working remotely difficult.
The hotel is located in the heart of downtown Cincinnati and there was plenty of entertainment and restaurants located nearby. The room was clean and the staff was very friendly. The hotel ultimately served its purpose as a place to sleep for the night. The furniture was a bit dated and the layout of the room lacked any real appeal. The pictures online and the four star rating seemed to be a bit exagerated. I would rate the hotel three stars overall.
Location and very friendly staff. Rooms were kind of small. Window to look out was very small.
Staff was great!
Great hotel and was very clean. When i booked the room it said two queen or one king. So when we arrived i was informed that they had no king beds available. This needs to be a selection so you know what you are getting when you book a room.
Cool building with brand new rooms. Modern lobby and design throughout hotel. Still in a 'soft' opening, so there are some things that need to be worked on. Shower drained back into the bathroom and elevators had filthy overhead lights.
Great location. Newly renovated. Clean Cost to valet