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Just right for a college visit.
It was quiet, convenient to get to and beds were comfortable. Breakfast was good. I have never left comments before but for the price I was not happy. All Bedding is very stained they need new, you couldn't tell if the bedding was clean or not. Room was not very clean, there was still food and grass on our floor. We had no towels which is no big deal went and got some it just added to the frustration. Maybe train housekeeping better?
Refrigerator in room did not work, reported at 8 a.m. replaced at 6 p.m. Pillow case had blood stains on it and not replaced when room was made-up. Fan in bathroom made very loud noise that I have never heard from a fan of any kind. When toilet refilled it made a loud high pitched noise. Elevator carpeting looked like it hadn't been cleaned or vacuumed in months. Room had bad odor.
The room is very well appointed. Staff are very friendly and attentive. I have stayed here three times and have stayed at many hotels across the country. This is one of my favorites.
Loved the separate rooms/suite style and kitchenette. Also loved that there were nice stairs to the lobby. Decent breakfast too.
I would definitely recommend this hotel. We stayed in a suite with 2 separate bedrooms and a central living area 'with a complete kitchen', and it couldn't have been more comfortable, at a very reasonable price. There were a variety of breakfast choices, and the location is very convenient. We have stayed there twice and will do so again.
Great hotel from arrival to the departure. The front desk staff was very polite and responded immediately to any requests I had. The pool was huge, had a childrens wading pool and a very large hot tub. We ate at the restaurant and the food was very good at dinner, and we had a very good breakfast and it was reasonably priced! Rooms were very big compared to other hotels we have stayed at in Ames and it had a sofa sitting area with a microwave and mini fridge. Great place to stay will defiantly go back when I visit Ames again!
Our room was clean, beds were comfortable. We arrived one hour early for check in and were not able to get a room. Although the staff was cordial, there was no effort made to even see if there was somewhere we could stash our luggage. We were in town for a family event and knew I would not be arriving back at the hotel until late that evening. I practically had to beg to even pay upfront so I didn't have to deal with it later. I also felt my room may be given away if I did not get a payment in. The front desk clerk called the manager to see if it was OK for me to pay - the manager did not come to the front to assist or even show their face. I realize a hotel has no obligation to give a room earlier than check in time, but I was disappointed in the lack of effort.
Hotel lobby was attractive and roomy. Rooms were furnished nicely and clean. Had a problem with the A/C in one room and had to switch rooms, but no problems otherwise. Returned from our conference about 10:30 pm and the restaurant/bar was already closed, which seemed awfully early for a Friday night. Overall, it was a very nice hotel.