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The hotel staff was very nice, the rooms are clean and nice looking, Plus I have cookies in the lobby haha
Refrigerator in room did not work, reported at 8 a.m. replaced at 6 p.m. Pillow case had blood stains on it and not replaced when room was made-up. Fan in bathroom made very loud noise that I have never heard from a fan of any kind. When toilet refilled it made a loud high pitched noise. Elevator carpeting looked like it hadn't been cleaned or vacuumed in months. Room had bad odor.
It is too bad this isn't utilized more. The staff were great, the hot tub and pool were nice, and the location was easy to get to and in a safe area. The only downfall was no continental breakfast.
We were very disappointed with our stay because we had booked a ''handicap accessible room'', but when we arrived to check-in, we learned that all of their handicap rooms which they offered only slept 2 persons. So our family of 4 was given the choice of either booking another additional room for the night, or having all 4 of us sleep in a King-size bed together (or with maybe 2 on the floor), or otherwise switching to a non-handicap accessible room with 2 queen beds....which is what we ended up doing. However, this proved to be very inconvenient for the rest of us, as well as next to impossible for our wheelchair dependent person who was traveling with us. In addition, the web-site info about this hotel also boasted a ''complimentary continental breakfast'', which there was NOT, plus the ''hot tub'' and heated swimming pool turned out to be COLD, and on top of that, our requested courtesy wake-up call in the AM never happened, so we all overslept for the event we actually came for! All in all, it was NOT a great experience.
Hotel lobby was attractive and roomy. Rooms were furnished nicely and clean. Had a problem with the A/C in one room and had to switch rooms, but no problems otherwise. Returned from our conference about 10:30 pm and the restaurant/bar was already closed, which seemed awfully early for a Friday night. Overall, it was a very nice hotel.
The hotel promised some things that were not there. For example, a cash bar and free appetizers on week nights and it did not exist.
Very nice hotel. Great location, friendly staff. The address is actually 2609 University Blvd. (it
Staff was very nice and helpful Hair in the shower upon arriving
How close it was to ISU. The pool was suppose to be open and they closed it for 'renovations' but it's only for the first two week before ISU starts. The room had problems like the toilet was like a sonic boom every time you flushed it. The bathroom door wouldn't shut and stuck.