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Great family place for kids. Water park staff friendly and front desk friendly. Tony Roma's restaurant is a great place to eat. Housekeeping does not come around early enough. We had left for morning 9am got back 300pm and room was dirty. Housekeeping knocked and wanted to clean and one of my kids had just started to nap. They asked if I just wanted new towels etc. In fairness they did comeback later to clean and did a nice job but why so late? The water park needs updating its fun but rust on some of the equipment. Pool floor in kiddie pool is coming up. I felt it needed work. They need a real coffee shop on campus.
Had a great deal on the room after booking short notice. Location was great, right in the river with walking trail in front. Restaurant was great place for dinner, beautiful patio. Waterpark needs an update and not worth the extra $20. Our bathroom was also not clean. The floor was dirty and the cleaning staff left behind a dirty rag.
Very friendly greeter at the door. Lots of information and suggestions.
The location was very convenient. Room had dead bugs on window ledge and more live bugs in room so we switched rooms and later saw bugs in hallway . Staff apologized but were insincere about the issue.
Staff friendly and accommodating. Housekeeping is poor. We stayed for a week and room was barely touched with the exception of replacing towels beds were barely made and room was never vacuumed.
Hotel was clean and in a nice location downtown Many things in the room weren't working -- phone couldn't call out or down to front desk, fridge didn't cool properly, linens closest was locked shut, etc.
Great room for a great price. Staff was friendly and helpful. Beefstro bar and grill was great!
The staff were great, the rooms were very clean and we'll kept, all in historic downtown dubuque. A very enjoyable experience even though it was bussiness.
Robert, the owner, and inn keeper, was the upmost gentleman, and really catered to my daughter, and I. Service was wonderful, and the French breakfast was delicious! Nothing
Everything! !! And the man that works there was phenomenal. ... Parking was unclear
Location was close to everything we could have wanted to do. Wish we had more time to explore. The rooms were nice and the Innkeeper was very friendly. Plenty of space in the 2 rooms we had. Some rooms needed a little work but the building is VERY old and one person can only do so much at a time. There was nothing that hindered our stay just some aesthetic things that might bother picky people. :)