The 24 hour pool and hottub Breakfast Cleanliness
The location was close to the water and by the River Walk Trail. Felt a little shabby, view out of the tiny window was of HVAC units.
Friendly staff. Gave great food recommendations. They gave us a water aide room. And there are sea lions.....
Toilet kept plugging up even after we reported the problem and it was allegedly fixed
We stayed in a room with a view of the river. We could hear the seals barking throughout the night. We loved it! The staff were friendly and very helpful. They accommodated us when we arrived early.
Wonderful location, updated decor, amenities. Good complete breakfast and great value for the price. Could hear people outside walking by and doors closing. Also, our door was right outside the first floor main elevator so increased foot traffic went by. Thin walls- if not for that, it would've been a five star rating.
The rooms had nice finishes and were tastefully done. I loved the layout of the lobby and breakfast area, very spacious. I felt like we got what we paid for. Had a wonderful view, great location. Convenient to amenities at Pier 39. Staff was very attentive and thorough.
Very clean. Comfortable bed. Room was not ready when requested. Cleaning staff entered room just after 9 am. I didn't have a do not disturb sign up, but check out isn't until 11. So this caught me by surprise.
The view from my room was very nice. Would have been better if it wasn't stormy the whole time. The staff was all very nice The comfort of the beds. Didn't sleep very well.