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Wow! Very clean, quiet room. Bed very comfortable (not lumpy or worn out.) No hair in bathroom, carpet well vacuumed, linens crisp - looked new. Breakfast exceeded our expectations. Great value. Only gripe was the shower that occasionally hit you with scalding water.
This facility hasn't upgraded to the new Holiday Inn Express standards for interior finishes. Hairs in tub. We were short a pillow but staff provided two more when requested. Breakfast was not stocked very well @ 9:15 and closed @ 9:30 verses 10:00 at other hotels visited.
This hotel has no elevator so be prepared to carry your luggage. The bkfast was great and the inside of the hotel was very clean and nice. There is free internet usage with a printer for you to use in the lobby. The only descent place to eat in the whole area is Sizzler which is next door. Even though the hotel was nice, I would drive to another city to stay. Klamath Falls is very depressing and disappointing. There are no falls their either.
We were surprised when we arrived that there was a sign stating that William Mayer had a free upgrade. We stayed in their suite!
We've stayed here once before and will stay again because the motel is clean and quiet. The staff provides plenty of soap and towels, and extras. We had a fridge, microwave and coffee maker in our room. The complimentary breakfast is an added plus. A new Holiday Inn Express closer to the main road is almost completely built. It looks like it will be even bigger than the current hotel.
This was a great place to stay with our family. The rooms were spacious, and the pool was a big hit with the kids. The rooms were very comfortable. Our only complaint was the smoke smell in the corridors (but not in our room). The breakfast was from heaven! It was every bit as good as a restaurant. The dining room was clean and well staffed, and the food selection was superb. I would highly recommend this hotel to anyone.
Because of construction - motel was very hard to find and get to. Building was very old but rooms were clean. In fairness to the motel - they had broken ground for a new Holiday Inn Express
very friendly staff and great value. Continental breakfast is a great touch. Safe and clean facility. Well appointed rooms with Microwave, fridge and coffee maker
This hotel stay marked the end of our 15 day trip around Oregon and Washington. We were very rested here and the staff was very helpful in recommending a place for a great dinner as well. Would stay here again. Thanks
Our stay was very pleasant and comfortable. We had no worries. I would recommend it to all.
Clean, quiet, comfortable, spacious rooms, has everything you would need. Internet...sometimes a little slow. TV channels all whacked out, not all are inputted so keeping track of what is where is a challenge, but a minor issue.
Room was clean and Hotel is in a good location The food at the restaurant was okay but not all that great.
On occasion, in my traveling, I have asked to be granted an earlier check-in time and have never been refused. On my recent trip to Klamath Falls I stayed at the Shilo Inn and learned that their stated check in time was 4pm. I had an event to attend at 5:30 pm so I called a day in advance and asked if I could get in early and she said I would have to call the day of my arrival so on the next day I called again and was told that my room would be ready at 4pm and they could not accommodate me in my request. I even went through Kayak but they would not budge. So, as I had about 3 hrs to kill I parked in their parking lot and just waited and as I sat there waiting, I observed people arriving, unloading their luggage, and going in to check in, two to three hours early yet they were absolutely implacable in regard to my request. Probably won't be staying there again!
Our room was spacious and clean. The beds were very comfortable. The hotel was completely full for 2 major area events, but still quiet at night. Perfect location for OIT graduation events. The breakfast was amazing - we ate there both mornings. Most all of the staff were kind and patient with exception to the manager on duty when we checked in. We rearrange our arrival time for 2-2:30 for an early check because of our elderly diabetic Aunt, but when we arrived we were told the check in time was 4pm and they were short staffed & completed booked. The front office staff was doing their best to accommodate us, but the manager was NOT helpful nor polite to say the least!! We were told that they would try to get us a room as soon as the next clean one came available, but it was AFTER 4pm before we got into a room. Thus, we were late for a special graduation dinner event. Honesty and kindness goes along way!
The location and the steam room. The pool and hot tub where cooler then it should of been.
Room was spacious and clean. Restaurant was conveniently located at the hotel. Room showed signs of age but all was in good working order.
I have stayed here several times over the years and this is still an excellent place to stay. It's updated, has very clean spacious rooms, great complimentary breakfast and everything is indoors. The linens were new and the bed was very comfortable. The frig, microwave, coffee maker, dryer were all in good working order. Great value for the price. None
Staff is wonderful! Clean and quiet. Pool and spa are great. Location is perfect for OIT visit! Workout room needs improvement.
loved the included breakfast and extras, room was so roomy and comfortable gave us a coupon for wine, but wouldn't give us a house Zinfandal or let us pay a difference so we had a red, didn't like it so just left the mostly full drinks. That couldn't have been a $$ decision as it just cost them the wine we didn't drink, and we went to Applebees and had wine there.
The room was nice. Clean. We arrived for breakfast at 9:00 AM. Everything was cold. the eggs were rubbery
All said in my headline Lights are LED, but CRAZY, GLARING bright, and recess can light is directly over tv screen. Rooms are VERY small. Toilet was not properly cleaned with a toilet brush by house keep from the last session before we got to that room... Obviously. I requested a tooth brush from the front desk because we forgot to pack one but was told that they passed out the last one the night before. Luckily there is a 24 hr Wal-mart across the street.
Across from Sizzler. unprofessional front desk staff Made us wait for 2 hours as they couldn't find payment confirmation in their system. Very unprofessional attitude and no courtesy at all. Will never stay here. Breakfast had nothing worth mentioning.
Friendly, hepfull, welcoming and inviting. Breakfast was especially a great experience Thanks to the staff tending to guests and ensuring food was fresh and place kept clean. Sorry I did not catch her name, but she was simply great and made breakfast a nice start to our day. The front desk staff was equally friendly, welcoming and helpful. All happy people. No late afternoon or evening snacks. No drinking water other than tap water. The coffee offered in the room was not good and would have been nice to have more tea options.
Large parking lot. Large , clean room. Breakfast closed early
Free breakfast. Perfect place to rest before continuing on a road trip. Little dated, but can't complain because of the price per night.
staff was very helpful, room was good value for the money. none.
Enjoyed the full breakfast each morning. The staff was wonderful and very helpful. Great location for the business I needed to do. Shower smelled very mildewy, no sheer window drapes in my room like in my fathers room.
Not much to like. Average hotel. Lamp didn't work. Shower curtain rod broken which made water pool on the floor plus water near light socket. Asked to get fixed and didn't happen.
large room with some upgrades beds are not updated and room was clean but needed work, Wouldn't book again