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The location and the steam room. The pool and hot tub where cooler then it should of been.
Room was clean and Hotel is in a good location The food at the restaurant was okay but not all that great.
Clean, quiet, comfortable, spacious rooms, has everything you would need. Internet...sometimes a little slow. TV channels all whacked out, not all are inputted so keeping track of what is where is a challenge, but a minor issue.
Our room was spacious and clean. The beds were very comfortable. The hotel was completely full for 2 major area events, but still quiet at night. Perfect location for OIT graduation events. The breakfast was amazing - we ate there both mornings. Most all of the staff were kind and patient with exception to the manager on duty when we checked in. We rearrange our arrival time for 2-2:30 for an early check because of our elderly diabetic Aunt, but when we arrived we were told the check in time was 4pm and they were short staffed & completed booked. The front office staff was doing their best to accommodate us, but the manager was NOT helpful nor polite to say the least!! We were told that they would try to get us a room as soon as the next clean one came available, but it was AFTER 4pm before we got into a room. Thus, we were late for a special graduation dinner event. Honesty and kindness goes along way!
Room was spacious and clean. Restaurant was conveniently located at the hotel. Room showed signs of age but all was in good working order.
loved the included breakfast and extras, room was so roomy and comfortable gave us a coupon for wine, but wouldn't give us a house Zinfandal or let us pay a difference so we had a red, didn't like it so just left the mostly full drinks. That couldn't have been a $$ decision as it just cost them the wine we didn't drink, and we went to Applebees and had wine there.
I have stayed here several times over the years and this is still an excellent place to stay. It's updated, has very clean spacious rooms, great complimentary breakfast and everything is indoors. The linens were new and the bed was very comfortable. The frig, microwave, coffee maker, dryer were all in good working order. Great value for the price. None
On occasion, in my traveling, I have asked to be granted an earlier check-in time and have never been refused. On my recent trip to Klamath Falls I stayed at the Shilo Inn and learned that their stated check in time was 4pm. I had an event to attend at 5:30 pm so I called a day in advance and asked if I could get in early and she said I would have to call the day of my arrival so on the next day I called again and was told that my room would be ready at 4pm and they could not accommodate me in my request. I even went through Kayak but they would not budge. So, as I had about 3 hrs to kill I parked in their parking lot and just waited and as I sat there waiting, I observed people arriving, unloading their luggage, and going in to check in, two to three hours early yet they were absolutely implacable in regard to my request. Probably won't be staying there again!
Staff is wonderful! Clean and quiet. Pool and spa are great. Location is perfect for OIT visit! Workout room needs improvement.
The room was nice. Clean. We arrived for breakfast at 9:00 AM. Everything was cold. the eggs were rubbery
Spacious room, comfortable bed, great amenities
The room was ok, just the basics. They are shady about their billing. They claim their system did not receive payment, when I already paid online. This I had to provide them a card upon arrival to run the bill. Then I find out 2 days later, they did accept payment online and I was double billed and had to call them and argue with them. I have yet to see a refund and you should really consider setting these people on probation.
Really simple but clean and quality room, directv, nice bathroom ?
Morning breakfast and on duty staff behavior. -During night, when I was about to check-in, staff was not welcoming even charged $12 extra for 2 persons saying, you are 2 extra in the room, although while booking the room I mentioned that I need 2 Queen bed for four persons
Location was good Old beds very uncomfortable place needs updating. $100 is way to much I would of paid $60 and felt like it was more reasonable
Great spot, small touches (like free snacks in the room) show that they are trying to make the place nice. Very quiet, friendly, clean. Still needs some upgrades like new sheets and bedspreads, a better breakfast selection, and cosmetic touch ups in the rooms. Rooms are old and it shows.
i liked the layout of the property and parking availability. Most of all i was very happy that the air conditioner was able to keep my room perfectly cold! i loved it! the room smelled fresh and looked very inviting. unfortunately i slept in every day i was unable to enjoy their breakfasts, but the complimentary snacks were a wonderful surprise!!! also, check in and check out were a breeze!!! i know the building was older, so i didnt expect anything "high end". but i was a little disappointed that the bathroom door was chipped at the bottom in several places, the baseboards were in need of sanding and repainting due to gouges, and the caulking looked recently done in he bathroom but it was done poorly and was an eyesore, and the baseboards in the bathroom needed another coat of paint. lastly, my room was non smoking but the bed spread had burn mars on it. i never sleep with a bedspread but it was still unsightly. The rest f the bedding was pristine. this stuff seemed to be purely cosmetic, but i know from experience that the small stuff makes a difference. thanks!!!
Room was large & clean. The breakfast provided was not good. No toast, nothing warm, too much sugary stuff.
Great amenities & right next to a brew pub!
Big room, large flat screen tv Heater took awhile to get going on a cold night, nobody answered phone when we called as we arrived in town (called 3 times ), but overall average
In nice location, easy in and easy out. Had snacks and a coffee maker in the room, thank you! A good basic motel. The continental breakfast wasn't worth the effort. Facilities need updating, the bed was too soft, the tub/shower was very cramped, lots of sharp corners on the furniture. Parking was terrible, not enough. Thank you for a coffee maker in the room, but it didn't make a good cup, it was too watery. We spent 3 days here, and never felt at home, we felt like we were in a motel.
Price for value was good. Basic, old school motel, but rooms and bathrooms were clean and comfortable. Breakfast was ok: included fresh (make it yourself) waffles, fruit, scrambled eggs, etc. Advertised wi-fi was not available in bldg no. 2.
Quite, apears clean. I thought there was a waffle maker last time I stayed. Not now. There are restraunts close by.
Friendly, hepfull, welcoming and inviting. Breakfast was especially a great experience Thanks to the staff tending to guests and ensuring food was fresh and place kept clean. Sorry I did not catch her name, but she was simply great and made breakfast a nice start to our day. The front desk staff was equally friendly, welcoming and helpful. All happy people. No late afternoon or evening snacks. No drinking water other than tap water. The coffee offered in the room was not good and would have been nice to have more tea options.
Across from Sizzler. unprofessional front desk staff Made us wait for 2 hours as they couldn't find payment confirmation in their system. Very unprofessional attitude and no courtesy at all. Will never stay here. Breakfast had nothing worth mentioning.