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Nothing other than the breakfast was adequate. Very poor reception. Could do with some training on customer care. The hotel was ugly and neglected. Very outdated and not of the standard or value of other Booking.com hotels I have stayed in on all my trips to Germany. Advice to all avoid this place!
The Hotel advertises free internet but is only available in the restaurant. The overview indicates the hotel has a restaurant but fails to tell you that it's not open every night.
Sehr modern eingerichtet. Super sauber. Kein Hinweis, dass Beauty und Wellness Anwendungen 7 Tage im Voraus gebucht werden mussten. Sollte ein Wochenendausflug mit Erholung werden. Ist aber nichts draus geworden.
Hotel ist sehr sauber, unkomplizierter Checkin und Checkout. Zuvorkommende Mitarbeiter Etwas beengte Situation im Frühstücksraum. Etwas mehr Freiraum wäre schön. Um von den Fensterplätzen zum Buffett zu kommen, muss man fast über die vorderen Tische krabbeln.
Freundlich, Aufmerksam, die neuen Zimmer sind schön, unkompliziert und entgegenkommend schlechte Organisation der Abläufe, die alten Zimmer sind piefig
I stayed at this hotel during the recent Volcano created crisis with European air travel. I found the staff excellent, especially going to special effort to resolve a problem with the internet connection. The Lsndlady was very friendly and cooperative, and made me feel very welcome during my short stay. Breakfast was excellent. The people of the village were very friendly to me (a traveller far from home and stranded in Germany during the airport Volcano shutdown). The nearby spa (therme) is excellent. Overall, I found every aspect of my visit to be very rewarding and would certainly recommend this hotel to my friends. Whenever I am in this part of Germany again, I will certainly stay here.
Viosited Koln & Linz ,bought wine and visited Spa This was not an Hotel but a Pension/Gasthaus where Breakfast would normally be included- no restaurant nor bar facilities.Stayed in Weingut on Mosel with better facilities, breakfast included at half the price!
Owner very friendly and accomodating, cleanliness excellant, location near to centre of town with restuarants and shops but alos by the river Rhine. was in a road full of pubs and nightclubs although these did not cause a problem as non were open during our stay.