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This Hotel was everything I spected and more. The staff was always nice and ready to help and answer any question we had. Overall is was grate!
The experience was memorable. The front desk asked for mi ID and didnt return it until I noticed later that night.
The hotel is new, and parts of the building it is in are still under construction. The rooms are kind of small, but clean and modern. Pros: The staff is great, very helpful and friendly. Cons: No mini-bar or fridge in the room. I was there for several days and this was a pain. Another pain was the key-card system. The elevators don't work unless your key-card is inserted in a slot, and it was finiky
Most of the staff called me by name. They were very accommodating and helpful. I really like the atmosphere and the service. I'm almost afraid to stay anywhere else in B'quilla because I had such a good experience at this hotel. I would have preferred a smoking room but it is a non smoking hotel so it was easy enough to step outside for a smoke.
The customer service is great all around, one of the bell hops was the best, always a smile and super friendly.