Hotels in Cozumel

The staff was fantastic..helpful at every turn!!! The room was wonderful great view of the ocean..my room was upgraded at no extra charge..that was wonderful The resturants were great the food was better than I was expecting and the service was a little slow which was great for us since we like to take our time eating. Check in and out was the wonderful and everything was correct with the bill. The staff was so helpful even the smallest detail wasn`t a problem and if you needed room service it was on time and everything was hot or cold if ordered!!! Can`t wait to go back next year....thanks

Our stay at this hotel was wonderful all week long. The staff was friendly, helpful and provided just the right amount of attention- it was there when you wanted it and was never imposing. The beach was clean, snorkeling right there, and the sunshine was spectacular. The spa was magnificent- again with a terrific staff. An added bonus- a wonderful tennis pro to provide a workout on the courts.

We first came here 20 years ago, now we come every year because it is quiet, professions services, wonderful beach, and great food right on the stie. There are 2 restaurants so we can take our pick. The beach and pool offer a great place to relax. It is a little pricey but we recommend this place to all of our friends.

I love this hotel! The beach (s) are beautiful, the resort never feels busy even though we travel at prime time season over spring break. My only comment is that it is so expensive to eat at this resort! We try to go off site for supper, but even so just breakfast and poolside lunches cost almost as much as our hotel room (for my family of four). The hotel is super clean, our king size bed was the best. The hotel is looking a little tired and is needing a few cosmetic updates in the near future. We love the pro dive shop on site Scuba Du; and thoroughly enjoyed becoming PADI certified with Sandra who is the best.

This was our second stay at the Presidente ! We had a wonderful family vacation with our young adult children and teens . They said it was the best vacation ever ! The staff is friendly and helpful ! The snorkeling in front of the hotel is amazing . Scuba Du dive shop on premises was great also ! All of our chidren did the Discover Dive course with them and loved it ! Their staff is extraordinary as well ! We can't wait to return !!!

This was our 3rd stay at the Presidente and it never disappoints! The hotel staff is always smiling and courteous, the concierge did a great job of recommending restaurants. The grounds are beautifully manicured and the beaches are very clean and very safe for the kids. Our room had a beautiful view of the sea and the new furnishings are very nice! The bed was extremely comfortable and the bath was large. My wife took advantage of the spa and the the staff at Scuba Du was great as always! If you do not see something on the menu the service was quick to accomodate your needs. Looking forward to our next visit!

Our experience at IP was wonderful. I can't say enough good things about the resort and staff. We were surprised that there weren't very many people there but it was like that everywhere in Cozumel. People don't need to worry about safety there...in Cozumel. It is very safe and friendly. My only complaint would be the cost of the adult beverages at the resort were a bit unreasonable. I'd recommend stopping at the grocery store on your way to the resort.