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Nice pool. Close to uwec. Room was not ready at check in. Desk help not very friendly not the greatest breakfast.
Great location near UW-Eau Claire, restaurants, Carson Park. Breakfast is pretty poor, likely because the adjacent Green Mill serves breakfast.
Friendly staff. There were food wrappers under the bed from the previous occupants.
Continental breakfast was nice. Booked hotel for the pool. It was closed. Booking is non-refundable, so what do you do? No one even let us know ahead of time, so that we didn't pack for the pool. Next time, I would book through the hotel and contact them a few days before arrival and if pool is not going to be available, I will cancel and book elsewhere. Because we were 2 couples, we upgraded to the suite (which cost more) for more room, but expected to use the pool. We would have gone elsewhere and paid less somewhere a pool had been available. The ceiling needed more sound proofing. The little kids on the floor above us were jumping around late at night and early in the morning, which woke us up. The door lock was sticky. The pillows were uncomfortable. Not happy with the stay.
Lots for the grand kids to do Only one elevator, staff had to use same one as guest Dust on top of microwave cabinet No info on how to use phone Clock could not be set to correct time Coffee pot was a pain in the neck No booklet on info about the location of stuff in the hotel
I was traveling through Eau Claire and Kayak.com recommended a room at this hotel for far below the price I expected for a water park/resort. Thankfully, everything was as advertised and exceeded my expectations, especially on a Wednesday night. I highly recommend this for a weekday stop for a traveling business person. Excellent amenities and a quiet work week environment will make me a repeat customer. Lobby computer and printer were not connected to a network. Fairly basic service, but my niche need shouldn't speak against the facility.
Staff not knowledgable. They were not able to answer questions about action city or waterpark. We did not get any extra toilet paper in our room.