Continental breakfast was nice. Booked hotel for the pool. It was closed. Booking is non-refundable, so what do you do? No one even let us know ahead of time, so that we didn't pack for the pool. Next time, I would book through the hotel and contact them a few days before arrival and if pool is not going to be available, I will cancel and book elsewhere. Because we were 2 couples, we upgraded to the suite (which cost more) for more room, but expected to use the pool. We would have gone elsewhere and paid less somewhere a pool had been available. The ceiling needed more sound proofing. The little kids on the floor above us were jumping around late at night and early in the morning, which woke us up. The door lock was sticky. The pillows were uncomfortable. Not happy with the stay.
The room was clean,staff was friendly,great continental breakfast and location was ideal There was no water pressure in the showers,the beds were not very comfortable and the remote for the TV,was spotty,worked about 1/3 of the time
it was cheap. seriously, i understand that you get what you pay for but our visit was terrible. the front desk lady was rude and clearly didn't care about her job and our mattress was so worn you could feel every single spring in it. there were also some one else's whiskers in the bathroom. gross.
Nice pool. Close to uwec. Room was not ready at check in. Desk help not very friendly not the greatest breakfast.
Friendly staff. There were food wrappers under the bed from the previous occupants.
Great location near UW-Eau Claire, restaurants, Carson Park. Breakfast is pretty poor, likely because the adjacent Green Mill serves breakfast.
The free breakfast was fabulous and delicious. The hot tub was wonderful. Free Wi-Fi was very much appreciated. The main pool is freezing. The mattress was not very comfortable.
It was a clean room and relatively updated. Nothing fancy, but was a nice room and the staff was very friendly. Nothing I can think of to comment here.
Very comfortable bed, beautifully clean room and bathroom, excellent breakfast Had trouble sleeping. My room faced onto the pool area, which was noisy from people and pool machinery. The smell of chlorine filled my room. The drapes did not keep the bright lights of the corridor out.
Pool area was nice. Rooms were quiet. Breakfast left a lot to be desired.
Friendly staff. Good location for UW Eau Claire.
Every thing from when we got there to the way we were treated on our way out, we had a unexpected evening where we chose to stay in the hotel and not go out, we had a nice meal at the bar! our bar tender was wonderful, attentive , helpful, fun and just a really nice care the service was excellent, the breakfast was a bit not up to the rest of the place, the eggs were over done and dried out, the Danish and rolls were the same, all so processed and the no real coffee cups, or glasses, it was like camping and eating at a gas station! I have had a better choice and what seemed more palatable out of a vending machine. I am not a picky eater mind you, but there was nothing that was fresh, even the display of fruit on the table was plastic and with that they offered some tired oranges? so that would be my biggest complaint if had one.
No Wifi, No toilet Paper, No room service menu, Just all around very poor service. And yes i had travel there for My mom's funeral. HORRIBLE!!!!!!!!!!!!!!!!!!!
Arrived after the check in time but room wasn't ready. Waited around for a half hour but still wasn't ready and was told that they couldn't give me an estimated time. Left for 2 hours and came back and was able to check in.