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Great location near UW-Eau Claire, restaurants, Carson Park. Breakfast is pretty poor, likely because the adjacent Green Mill serves breakfast.
Friendly staff. There were food wrappers under the bed from the previous occupants.
Nice pool. Close to uwec. Room was not ready at check in. Desk help not very friendly not the greatest breakfast.
Continental breakfast was nice. Booked hotel for the pool. It was closed. Booking is non-refundable, so what do you do? No one even let us know ahead of time, so that we didn't pack for the pool. Next time, I would book through the hotel and contact them a few days before arrival and if pool is not going to be available, I will cancel and book elsewhere. Because we were 2 couples, we upgraded to the suite (which cost more) for more room, but expected to use the pool. We would have gone elsewhere and paid less somewhere a pool had been available. The ceiling needed more sound proofing. The little kids on the floor above us were jumping around late at night and early in the morning, which woke us up. The door lock was sticky. The pillows were uncomfortable. Not happy with the stay.
Frequently stay here on business. Beds are comfortable, Internet access is always reliable and the bathrooms are pretty clean. Unlike some chains, the corner of the room behind the chair/ottoman is usually vacuumed too. A little overpriced for the area but worth it for the reliability they offer. Breakfast is standard Hampton with one hot item and the usual cold cereals, toast, donuts, juice, and coffee.
Great Breakfast! They had so much more than a regular Continental breakfast...they blow them away! Make it there by 10am though. I like the newly remodeled area. We didn't know until we arrived that our room was on the floor where they were remodeling. After seeing the newly remodeled area you hoped that your room would be updated as well. The pool could have been bigger too.
friendly staff at the front desk, a cute little rubber ducky for me in my room, games on the front desk for guests to idle away their time while waiting, just an overall fun place to be - not usually what a person thinks about when booking a hotel. the toilet was a little noisy because it had a little leak and the tank kept getting low and needed to refill So I just closed the bathroom door!