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i did not like the hotel charge of 15$ on top of paying for hotel...that is ridiculous....family suite slept 6 but only came w 4 water passess. should be 6 water passes for paying more for family suites is it possible to get refund of 44 dollars or water ever the final cost of the two extra water passes we had to buy? if so, please mail to 712 Canberry Ct, De Pere, WI 54115
clean, comfortable rooms and friendly, helpful staff
We did appreciate how clean everything was in the bathroom and on the bed. Staff was very friendly. The front desk gave us a suggestion for a pizza delivery, Faye's pizza. It was delicious! We were SO disappointed that there was not a mini fridge or a microwave. We brought in a few things for the morning, and ordered a pizza while we were there (Faye's, by suggestion of the front desk. Really yummy!). We had to crack the window and place our perishables in the windowsill with the curtains drawn tightly around it to attempt keeping it cold.
Parking was easy, room was mostly clean, breakfast was simple but ready, and view along the river was nice. I was on the 1st floor and not far off from lobby...a little noise in the morning (mid-week; non-holiday). I can imagine it's noisier on busier dates. Front of the toilet bowl was not wiped clean and I saw stray hairs on the floor and countertop. Overall room was tidy, but these details were missed. Hot water on tub is reversed with cold...not a huge issue, but noted.
Clean, friendly, very conveniently located. As an older structure, soundproofing was poor. Plumbing sounds from adjacent rooms very audible.
Easy parking. Free WiFi. The bathtub didn't drain for over 3 hours. They did not have the room ready so they switched us to an entirely different room than I had registered for, which was queen room to then double beds. The beds weren't even nice. The staff wasn't helpful. Only stairs, no elevators. The pool looked like it hadn't been cleaned in over a week. NO WATER AVAILABLE. Not in the vending machines or in the room, the tap water tasted like Lake Michigan. The beds were covered in cheap comforters wrapped in two sheets. Not comfortable at all. Limited outlets in the room. The ice room is all the way on the first floor at the end. With overpriced vending machines only offering soda. I would never recommend this to anyone and feels like a waste of money I'll never get back.