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Need firmer beds. Beds are soft. Beds where to soft
Great green space for pets and there was a pool my daughter seemed to enjoy. There was an odd smell and overall dampness to the room (both floors and air) when we started the AC before bed we discovered the next morning that the unit was broken and leaking (I guess) because anything near the unit ended up soaked in water.
I enjoyed my stay. The beds were comfortable and everything looked very nice and neat. I was a bit upset because in our room our bathtub did not have a drain. I called the front desk to ask if they had a drain plug or if I missed it somewhere in the room but the front desk basically told me there's nothing that can be done. I would have appreciated being offered either another room or something. A shower and bath is important and I feel I got skimped a little.
They had cookies when we arrived. I really needed a cookie
good breakfast. nice staff Room had a very musty smell. pool is very small
proximity to travel route This hotel was way over-priced. It was more like a cheap motel (but higher price)- noisy heating unit built into the wall, aging decor, broken down pool. Not as advertised at all!
Breakfast was ok, waffle maker was the highlight hands down. Room was immaculate and bed was comfortable. Very friendly staff! It was a pleasant stay overall. Pool closed, but I came for a bed not a pool. No room service and a 24hr snack area that literally sold the same food as the vending machine 10 feet away... but for double the price.
It was clean and comfortable, that is the most important to me
1.they had pool open till midnight. Which is really nice. Tv remote was not working too slow
The lobby area, workout room, and small pool. The beds were comfortable, bathrooms clean, and nice to have small frig and microwave in room, if extended stay. The lighting in the rooms is horrible, like an office building, using 1st generation green products which are not appropriate for bedrooms. The TV was small and the soundproofing average.
Cheap Cold white fluorescent lighting in rooms. Knocks by staff early in the morning asking for laundry. The lack of a "do not disturb" sign does not mean "please disturb because we might have laundry, but walk away before we answer the door". Small TV.
As with all Hampton Inns, my favorite part is the wonderful, hot continental breakfast
staff very helpful room very clean and comfortable
Extremely pleasant and friendly staff. Any issues were handled quickly, courteously, and professionally. There was a mix-up with that room (one bed instead of two). Though it was promptly corrected, my review would not be fair or complete without including it.
Staff courteous and helpful.Didn't utilize breakfast - had an engagement - but it looked good with a variety of food. Nice to have coffee available at all hours.
The room was beautiful; plenty of space for me and my 4 children. Very clean and the staff were friendly and helpful. Not that we needed to ask for much, as the room was well stocked. The indoor pool was much enjoyed by the family. The hotel is close to the mall and several restaurants. A great experience and we'll definitely book there again. My only complaints is that the fitness room does not have an elliptical machine. Which is less a complaint and more a personal preference since it does have a stair climber, tread mill, stationary bike, and weight machine.
nicely kept up-very comfortable reception staff on night of arrival was the most unfriendly person we have encountered in a motel-ever.
Great breakfast! Clean, too. Facilities need to be fixed. Back door was broken and key card didn't work to unlock it. The doors were so loud to the outside you could hear them open and close all night.
The staff was very friendly. As soon as we got there the pool opened too. I was excited to see my son swim for the first time. We had a lovely night there along with a great breakfast. The bathtub was very clean. There was dirt and a lot of other grime. I rinsed out what I could but I wasn't comfortable giving my son a bath there.