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The staff was great. Very friendly and polite. Very good food in the restaurant. The availability of the shuttle to take people to and from the airport or to the metro stop was a big plus.
The bed was super comfortable! Loved the indoor pool + hot tub! When I booked the hotel it stated, high speed WiFi and complimentary breakfast. NOPE!!!!! You have to pay $12.49 for the WiFi and we thought the breakfast was COMPLIMENTARY but half was through eating and nice lady put a $39 bill on our table. I asked the reception "that I thought the breakfast was complimentary" they told me that only when you upgrade your room when booking it's free. Well don't be fooled because I was. My conformation says complimentary breakfast, but they told me my room did not come with it! The only reason I booked this hotel was it had great reviews and the WiFi and free breakfast. Let's just say lesson learned and I won't be returning!! If WiFi and free breakfast is a want like it was for me, this hotel is not for you!
Very cleanrooms, nice pool and gym facilities. Bartender using hands in condiments after blowing nose and eating a sandwich. Server in restaurant used hand too. Very gross! Pool area large indoor, nice area.
Das Einchecken war einfach und ohne Stress. Das Zimmer war nett, was man erwarten würde für den Preis. Der Barkeeper war sehr unfreundlich. Keine Kenntnisse in die Grundlagen des Barkeeping. Es gibt kein kontinentales Frühstück. Wir mussten für 3 Dollar für einen einfachen Rasierer bezahlen
guter Service vom BWI-Airport, Hotel noch sehr neu (ca. 1 Jahr alt), sauber, Zimmer sehr geraeumig etwas abgelegen, dafuer aber in Flughafennaehe
The restaurant/bar The sheets were very scratchy. The bed was not soft. Not what I have come to expect from Sheratons. Did not get a good nights sleep because of it. This is important to me. I would probably choose another location next time I'm in the area.
This guest did not leave comments about this hotel.
The staff and manager went out of their way to make our stay great.