Hotels in Hastings

We stayed here one night subsequent to disembarking from a cruise. When built, this was a decent hotel. A lot of thought went into the design of the facilities. The beach was clean and good for sitting, but not for swimming. Too many rocks (in the water). It took a LOT of effort to find a traversable path to chest deep water with a relatively sandy bottom. Room was nice with good furnishings and comfortable bed (King). But Air Conditiioning, while working, was not controllable with remote supplied. It was set on a fixed setting, not adjustable. The bathroom was in desperate need of updating with old fixtures and some mildew and rot. It was a 1970 style standard bath (functionally obsolete). The room had a very nice patio accessible from the courtyard and beach, and a door that locked, but no key was provided to access from the patio to the room. The chain main door lock was broken showing signs of previous forced entry. The hotel restaurant was unremarkeable. Food was acceptable but...

Bauarbeiten ... wäre nicht geblieben, wenn ich darüber informiert wäre... viel Lärm um 8 Uhr am nächsten Morgen ... Kühlschrank hat nicht funktioniert ... alles in allem war es eine schlechte Erfahrung

After a long day of travel, we arrived at the hotel and they didn't even have our reservation. We talked to the front desk woman for about 20 mins and finally she gave us a room. Upon checking out the next morning, the front desk guy wanted to charge us more than we had already been charged for the room on the website. I clearly explained to him that we had already pains but he said he needed to charge us. I called kayak and they talked to him and figured things out. I don't feel like I should have to be calling your website to straighten everything out. You should have sent our reservation over and we shouldn't have had a problem. Luckily my phone worked because otherwise I wouldn't have been able to call. This mistake has basically made me not want to ever use your website for anything ever again.