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Friendly staff, and clean comfortable room. Only one working elevator, and diminishing towels. Every day, housekeeping would take my used towels and not replace them. By the third day, I had 2 bath towels and no hand towels. Not a big problem, just a minor inconvenience. I'm sure if I had requested them they would have brought them.
I recently lost my husband, and this trip was my first solo adventure. The staff at the hotel - everyone - went out of their way to make me comfortable. They called me by name from the first day! They were concerned that I was not on a walk back from the Changing of the Guard (I had gone with friends who knew the way back to the hotel). They were very helpful when my flight times were changed, and I tried to work out all the details. I will certainly recommend your hotel to friends, and I hope to visit Barbados again (and your hotel) next year! I have no complaints!!
Upon arrival, there was no room for us. The hotel was overbooked, First time experience this, Waited until they sent us off to the Marriott Hotel which was awful. Another 2 hours waited in Marriott lobby with my 12 year old until I was checked in. That's 6.30 p.m. They put us in room where the sheets stinks and cooler above us vibrate the room whole night. I asked to be changed, Marriott said they don't have any more rooms available. Sleepless night for me & my son. The next day, went back Radisson Aquatica, had to wait until after 3.p.m. to be checked in. The staff was really nice, but nice doesn't work when they overbooked their hotel and got us so stressed out, didn't even consider this a vacation. Also my son got stuck in one of the elevators, it was really scary, they had to pull him out between the floors. Radisson promised the reimbursed 1 night stay, please contact them for my refund.