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The hotel was quite aged. The room the put me in seemed very old. The ac was not working properly and it had a view of the dirt lot next door. When I checked my reservation I realized I'd actually paid for a room with a balcony and this did not have one so I called down to the front desk, they did not seem happy about this call but when someone came back they said they had a room for me. So they put me in a smaller room on the first floor, facing the street, but it did have a working ac and a balcony. Just not what I was expecting for the rate I paid! Everything seemed old, worn down and dingy.
We truly enjoyed the Accra Hotel. The location is great! We were steps away from the boardwalk. There are stores and restaurants in the immediate area. Transportation was 100 steps away. This hotel is very convenient. The housekeeping staff was very efficient. The grounds were well kept. It was truly a good experience. The beach was perfect We didn't care that much for the food and it was a little pricey.
The hotel is located on one of the best beaches in Barbados and there is beach-side food and drink service for guests. We loved hanging out at the swim-up bar in the afternoons and the bartenders are very attentive and knowledgeable. The front desk staff was very helpful with coordinating taxis and tours. The hotel itself is a little run down/outdated. The lounge chairs by the pool are mildewed, the paint at the swim-up bar is chipped/peeling, and the tiles throughout are a bit dated. Also my friend Cari used the spa one day for a facial and said it was good/fair, but she had an entire second day of massage, manicure and pedicure that was cancelled on her without notice. She had asked to just re-schedule the massage for another time/day and instead all of the services were cancelled. When she tried to re-book them, she was told there was no one there to do the services. Not sure if the spa techs are just on call or what? The spa seems to be disorganized and poorly run. Also $70 US for 2 people to eat at the buffet seemed high for the quality.
The location was perfect as a over night stay after our cruise.the front desk was on top of things, right down to making sure we had a taxi at 5:00AM to take us to he airport. Nothinh
After a long day of travel, we arrived at the hotel and they didn't even have our reservation. We talked to the front desk woman for about 20 mins and finally she gave us a room. Upon checking out the next morning, the front desk guy wanted to charge us more than we had already been charged for the room on the website. I clearly explained to him that we had already pains but he said he needed to charge us. I called kayak and they talked to him and figured things out. I don't feel like I should have to be calling your website to straighten everything out. You should have sent our reservation over and we shouldn't have had a problem. Luckily my phone worked because otherwise I wouldn't have been able to call. This mistake has basically made me not want to ever use your website for anything ever again.
Work and renovations all over - dust and noise Work and renovations all over - dust and noise
I was really impressed with the location. The beach was beautiful and at the time we were there we could always find a great spot to hang out. Additionally, it was close to catch a bus which was our favorite mode of transportation (we took the bus most days since it was only a dollar). The staff was great and gave great suggestions on things to do, restaurants, and directions. We had dinner in the hotel one evening and it was pretty good. I wish they had more of a selection at breakfast.
Upon arrival, there was no room for us. The hotel was overbooked, First time experience this, Waited until they sent us off to the Marriott Hotel which was awful. Another 2 hours waited in Marriott lobby with my 12 year old until I was checked in. That's 6.30 p.m. They put us in room where the sheets stinks and cooler above us vibrate the room whole night. I asked to be changed, Marriott said they don't have any more rooms available. Sleepless night for me & my son. The next day, went back Radisson Aquatica, had to wait until after 3.p.m. to be checked in. The staff was really nice, but nice doesn't work when they overbooked their hotel and got us so stressed out, didn't even consider this a vacation. Also my son got stuck in one of the elevators, it was really scary, they had to pull him out between the floors. Radisson promised the reimbursed 1 night stay, please contact them for my refund.
Great access to beach. Staff were friendly and welcoming. Managers Monday evening happy hour provided a chance to meet other guests. Overall a very enjoyable stay. More choice for meals.
The staff was very accommodating. The location was great, they have one of the best beaches on the island in my opinion. I see this hotel becoming a five star hotel within a year once they complete the renovations. There is a nightclub in a walking distance and also a nightclub district within a short taxi ride. The food was good at the the hotel's restaurant as well. There are other close locations to eat as well. I recommend everyone try the fish, egg and cheese sandwich sold at a nice stand located next to the surfing shop.
My family and I stayed at the Radisson for four nights. It was a memorable experience. Hotel is very clean and the beach beautiful. Staff extremely helpful and friendly. The Bartender, Jermaine did an excellent job with the drinks and he is great eye candy (lol). Our Waiter at breakfast, Selwyn was happy to share information and directions to difference places on the Island as he kept the coffee flowing. Wonderful experience and I am glad we chose Radisson Aquatica Resort. Retel It was a little too quiet for us in the evenings. Maybe a couple of nights per week they should offer some type of entertainment or have a beach party. Enjoyed the breakfast, but a wider variety of items would be nice.
Friendly staff, and clean comfortable room. Only one working elevator, and diminishing towels. Every day, housekeeping would take my used towels and not replace them. By the third day, I had 2 bath towels and no hand towels. Not a big problem, just a minor inconvenience. I'm sure if I had requested them they would have brought them.
Barbados is one of the best islands in the Caribbean and the location of the Radisson couldn't be on a more beautiful beach! The staff is very kind and helpful. The price is very reasonable. Highly recommend!