Rooms were very clean, newly renovated, good water pressure, good hot water, big rooms. There was a breakfast room with good selection of breakfast items with staff bringing in more pastries at 5 mins before breakfast closed so everything was good. Great outdoor pool an great indoor pool. Makes one want to stay longer. The king size bed was great for me but my wife found it to be too hard for her to sleep on. We were on the first floor and could hear children running along the balcony at night and any jumping on the floor above us. But it was not a problem for us as the noise stopped before we went to sleep.
Location and value for money Receptionist sent us to the wrong ferry
Comfortable beds, indoor and outdoor pools Both my rooms smelled really bad, one of them has empty liquor bottles in the dresser and the room smelled like the previous person to stay there spilled rum and vodka all over the floor, when we told the hotel they said they would send a person to clean up. The person never arrived when we returned to the main office the offered a can of Lysol cleaning spray. Both rooms also had a faint smell of cigarettes
In an area where economical means $100+ this place does a good job of providing a clean, safe location that is convenient to all that Hyannis and Cape Cod offer. Free light breakfast, easy access to a busy main street and responsive management Wifi sorta sucked, well, actually it sucked a lot.
we were unable to stay because they did not honor our request for a handicap accessible room. very disappointed as it left us searching for a new place to stay.
Location was close proximity to the harbor where we had to catch the ferry. Room smelled like smoke and musty. A/C should have been kept on. Continental breakfast selections were inferior Continental room is tight, we had to bring back the food into our room to sit down.
The room smelled good and I liked the bathroom as it had somewhat of a European feel. The staff was very friendly and helpful throughout our stay. We were in walking distance of Hyannis center, with lots of restaurants and the marina area. The room was basic and fairly quiet. The clientele spent a lot of time sitting with large parties in the parking lot. That was kind of strange. There's no gym. The breakfast didn't open until 8:00, and there wasn't much provided- hard boiled eggs, frozen waffles, juice, coffee from a machine, badges and cereal. Pretty crowded since everyone had to wait until 8:00 to eat. The hairdryer didn't work and the overhead lamp stopped working while we were there.
It was close to where I needed to be, there was ample parking, and the room was spacious for a historic home. The back yard and porch were beautiful. For starters, I have never stayed anywhere before that I couldn't lock my door! That meant that I took my computer every time I left the room. The overall look of the place was rundown and shabby. The sheets had holes in them, the vinyl window shades were ripped, and every time you pulled them down, you knocked the cafe curtains down, because they were just propped up. One of the window sashes was difficult to open and close, and I was encouraged to leave my windows up, and only run the a/c unit when I absolutely needed it. It all seemed very makeshift. The room was full of kitch! I also wasn't impressed with the quality of breakfast. I love historic inns, and have stayed in several, but was very disappointed with this one. And to top it off, I have stayed in better hotels in NYC for what I paid for this place!
Freies Internet. Frühstück war ok. Das Hotel ist ein alter Kasten, der dringend renoviert werden müßte. Die Bäder und vor allem die Jakuzzis sind total schimmelig und antik. Die Zimmer haben einen alten, muffigen Geruch. Ekelhaft auch die uralte Einrichtung und die Teppiche.Tapeten erschlagen durch die riesigen Blumenmuster.
Freundliche und angenehme Atmosphäre. Große und saubere Zimmer. Schnelles WLAN.
Es war alles bestens. Kleinere Mängel wurden sofirt behoben. Durchaus empfehlenswert.
Das Hotel liegt zentral und fast alles ist problemlos zu Fuß zu erreichen. Parkplätze sind kostenlos. Die Einrichtung ist renovierungsbedürftig.
Great location at harbor. Nice courtyard with seating.
Bathroom was clean with plenty of plush towels and washcloths. Bed was comfortably with good white percale sheets and good pillows. Great location directly across the street from the HyLine ferry. Room was small with queen bed pushed against the wall in the corner of the room. Windows didn't open and older wall air conditioner unit was too noisy to leave on while trying to sleep. Access to the room was long, winding around buildings, up many stairs then down some more stairs. Made us wonder who could have designed such a difficult layout of rooms. At a minimum, hotel should offer bag service and an escort to the more difficult to access rooms.
The pool and restaurant were great The front desk staff was so rude when we were checking in, mumbling and giving attitude when I asked them to repeat themselves and acted like they were doing me a favor by checking me in. All the other staff were very friendly though.
Lack of facilities - The pool was closed and there was no bar or restaurant available. The soundproofing was poor whhich meant the room was very noisy caused by people walking along corridors.
I love the location and have stayed many times because I thinks its the best location in Hyannis. As per usual, although it is amongst the most expensive places to stay in Hyannis, the bar staff treats you like they are doing you a favor by serving you. Extremely unfriendly and un-welcoming. We left during the day to find a place we would be treated better. Its unfortunate, if the staffs treatment and attitude towards customers matched the excellent location it would be the best place in town.
Walking distance to ferry and two good restaurants. Room was not arranged well. Inadequate elec. outlets. Bathroom door did not shut and bed linens were ill-fitting.
location, attitude of the staff , cleanness of every area of Hotel. I would stay at this Hotel again. .Also has ramps for the Handicap. Handicap spaces were not in front of the rooms, at least in the area that I stayed. Handicaps spaces were there but was not an easy accessible to the room. Regular car had better accessible to the room.
Nothing Everything. Their website is highly misleading. The room was nasty and service was terrible. I was at a conference all weekend and was exhausted from virtually working all day and dreaded having to go back to that hotel.
Pool fire pit location is great, right across from harbor, can walk to main street. Rooms nice but shower dated. No phone in rooms, only way to reach front desk is to walk down not real convient at night. Bathroom in lobby unattended, when mentioned to front desk lack of supplies nothing was done. Cells phones at front desk is not a good idea for customer service.
Loved location and grounds. Mini-fridge in room. Would come back when had more time to enjoy seaside hotel experience and Hyannis town center. Rooms while clean were dated. Pedestal sinks, not enough outlets, could use desk, round table wasn't that useful to me. Front desk & restaurant/bar staff could be friendlier.
Friendly and helpful staff. Quite a difference between the hotel pictured on the Internet and the actual physical condition of the property. It isn't very modern. Kind of old motel in reality.
The position of the hotel is perfect for the ferry to the islands right across the road.Also a few restaurants and a lovely coffee shop doing great breakfasts and free wi fi. o my goodness our first room was so small we could hardly sit down after a meeting with the manager he moved us to a better room.No eating facilities within the hotel which we found very odd.
It's a very nice place to stay. Pools, restaurants, recreation for kids, everything in one place!! A fire alarm making noise at 1:50 and 3am
Facilities were very nice and the food at Grand Cru Wine Bar was excellent Too much room deodorizer made the room smell like a potpourri shop. Otherwise was very nice. Easy to get around from there. Nice pool and hot tub.
The pools, arcade, restaurant and more! Extra fees