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The staff treated us like guilty ID thieves. We were ID'd every time we turned around. I was accused of not being myself. The lady called security to ID me again. It was relentless how they went out of their way to let us know who was in charge. I didn't like Sheila at the casino. She was a horrible pit boss and should lose her job.
Beds where great! Great staff
Food in restaurants was great! Rooms were very good. Lacks space in rooms and proper electrical outlets for charging phones/tablets
Sehr bequeme Betten Meine Zimmer Service Card ignorierten sie die letzten 2 Nächte.
Sehr freundliches Personal überall wo ich hinkam. Groß, sauberes, komfortables Zimmer. Liebe den Blick auf die Stadt. In der Nähe von Essen, Jazz Clubs und Crown Center. Würde ich auf jeden Fall für eine Geschäftsreise oder mit der Familie empfehlen. Schöne, offene Bar mit Essen.
Ich liebe dieses Hotel. Eines der schönsten, die ich je gesehen habe. Das Personal war freundlich und hilfsbereit und das Zimmer war fantastisch. Tolle Aussicht auf die Innenstadt.
We had a wonderful time KC is amazing Staff and room were excellent
Friendliness of the staff. Cleanliness of the rooms. Beds were extremely comfortable. Group of pre-teen boys running up and down the hallway, screaming and banging on doors in the middle of the night. Not really the hotel's.fault, but.certainly put a.damper on things.
The Staff were friendly and explained anything I needed information about. I would have liked to have known it was valet parking only from information provided in the description.
Location and cleanliness was great. They do have a shuttle to take you places within 3 miles but it want not operating during my stay because of staffing problems. Staff was courteous and helpful. I did like the restaurant or their menu. It is a lost opportunity. No draft beer. It's a lovely location and with the right menus and bar snacks, this place could be hopping. It was empty on super bowl Sunday; it's a shame.
Location was perfect, walking distance to sprint center, many restaurants and downtown area. The decor and appearance was classy and elegant and view was outstanding. Expensive parking $14 for one night
The young staff was pleasant. The amenities. No spa or continental breakfast (would have paid more for it)
Location across the street from the ballpark was great. Could have used a bit more counter space or a luggage rack.
Right next to stadiums The shampoo and body wash were connected to the shower wall and were empty