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Ich liebe dieses Hotel. Eines der schönsten, die ich je gesehen habe. Das Personal war freundlich und hilfsbereit und das Zimmer war fantastisch. Tolle Aussicht auf die Innenstadt.
Sehr freundliches Personal überall wo ich hinkam. Groß, sauberes, komfortables Zimmer. Liebe den Blick auf die Stadt. In der Nähe von Essen, Jazz Clubs und Crown Center. Würde ich auf jeden Fall für eine Geschäftsreise oder mit der Familie empfehlen. Schöne, offene Bar mit Essen.
Friendliness of the staff. Cleanliness of the rooms. Beds were extremely comfortable. Group of pre-teen boys running up and down the hallway, screaming and banging on doors in the middle of the night. Not really the hotel's.fault, but.certainly put a.damper on things.
We had a wonderful time KC is amazing Staff and room were excellent
The location and size of the room. That we have been charged for the Gym usage (US$ 5). This is ridiculous.
Very close to the Sprint Center.Comfortable beds and clean rooms. I was very satisfied and would stay there again.
Very comfortable, friendly staff, very clean, conveniently located near railway station.
View of City Comfortable Room Quiet Very nice shops attached, restaurant options. Staff extremely polite and helpful Signage within hotel somewhat confusing. No directions to hotel parking garage Elevator to parking garage was not labeled as such
The location was nice, in the middle of downtown. Hotel Phillips was rated as a four star hotel, so our expectations were high. Instead our room was not vacuumed, the carpeting was clearly damaged, and the wall paper was literally peeling from the walls. It was worse than the 2/3 hotels we've stayed in.
Location and style No
The hotel was close to the venue we were attending. The construction in the front of the hotel and lack of parking.
The hotel location was exactly where we needed The hotel is under construction which is understandable if managed properly. This was not. The water was turned off all day before we checked in and was being turned off again the next day so we couldnt even shower. We were woken up at 7:30 am by noise.
Staff were very accommodating!! Great Art Deco vibe! Close to many amenities! No
The price was great for the location we needed Hotel construction going on
Nothing Shower,no refrigerator. Construction mess. Beds and pillows.
This hotel is beautiful and well located. Very comfortable bed and nice bathroom products. Wish the room had fridge and microwave and room service was open later. Would also be nice if there were a pool.
Has the potential to be charming - was under construction. Had a lighted mirror in the bathroom - don't find those very often. No restaurant & no room service. Wallpaper is starting to peel from the wall in the bathroom. Microwave on top of the desk - took up much of the available space.
The location is fantastic. Close proximity to restaurants and Bars. The new tram is close by and connects you to Union Station. Is a historic hotel with a well preserve interior and exterior lobbies. There is construction everywhere at the hotel. They start at 8am drilling loudly all over the place. if you expect to sleep in, you will be out of luck.
I loved the history wrapped up in this hotel! What a great location! Cheap parking, great staff, and even though there is currently a huge renovation project going on, it was as clean as it could be and very quiet in our room.
The location was kind of centralized so it was close to just about everything we wanted to do, and the room itself was pretty awesome...:)
Best selling point is the location to the sports complex. The facility was clean. It was a nice place to stay but exception. I would stay there again.
nice, clean, and comfortable. Walking distance to the ball park. Overall a very nice place to stay. after checking in and getting to our room we discovered the a/c was leaking water and the corner of the rooms carpet was wet. We called the front desk at 3pm had to leave at 5:30 with no response. Got back to the hotel around 10:30pm still had nothing done about the a/c. went to the front desk and they had to move us to another room. The front desk employee said the would refund half of our cost for the room but that did not happen.
Close to arrowhead The hot water served tasted like coffee. The bar/eating had real poor service and took evening help forever to serve you both days and they was not busy. The breakfast food was cold. Taco John was faster next door to get waited on. For $180 a night the soap dispenser in shower was not filled. For money I would stay at Drury Inn down road with free breakfast and evening free drinks and food.
The young staff was pleasant. The amenities. No spa or continental breakfast (would have paid more for it)
The beds were extremely comfortable. The pillows were so soft, too. I would go back just for the beds. The staff were also very very friendly! There wasn't anything I didn't like. It was very nice, honestly. :)
The night clerk was very bubbly and friendly on check in and was helpful in helping me figure out how to get to the wifi. There should have been a better explanation in the room literature on how to access the internet from the room. It still refers to a data port on the phone, which is a bit outdated now.
The second room was cleaner and bug free at least. Where to begin, I am not one to complain but i have had better experience's at a $40.00 a night budget motel. Hidden driveway. no adequate parking or place to park to check in, Rooms smelt stale and had roaches in it, the bath tub in 2 rooms would not drain or drained extremely slow, The pool had no entry or exit steps, just a ladder. There was breakfast offered, but they wanted over $11.00 per person for some buffet scrambled eggs and cold cereal. The beds were hard as a rock. the noise from the lobby echoed throughout the hotel and down the halls. when i called to ask why the lobby was so noisy as i had a 7 year old trying to sleep. i was told quiet hours were after 11:00pm.
The access to highway and eatery's The beds were to small the sink leaked and toilet took a long time to flush the lower level is were the put us and it felt like it. The security door to parking lot was broken. I told a staff and they said they have been working on it for a couple of weeks now. That really concerned me anyone could just walk in with no security surveillance.
Right next to stadiums The shampoo and body wash were connected to the shower wall and were empty
We were in town to watch the Cardinals play the Royals - so the hotel was in a perfect location! Staff were very helpful upon check-in. Bartender and wait staff at the restaurant/bar were fun and helpful. We enjoyed sitting at the bar talking to them. We loved the balcony in our room. Enjoyed the no smoking aspect of the hotel. Beds and pillows were too soft. The shower did not drain correctly so in the shower you had to stand in dirty water. Room AC was not very cold.
Location across the street from the ballpark was great. Could have used a bit more counter space or a luggage rack.