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Service at Eden Garden was remarkable. Seriously. From the minute I walked in the door with no reservations through check out, I was met with impeccable treatment. I even extended my stay for an additional day to bask in the sauna and eat the delicious jerk chicken pasta. Certainly a gem in Kingston and I look forward to returning.
The staff at the hotel are fantastic, very friendly and extremely helpful. In particular Seanna-Kay Cole, Jody, the kitchen staff and Mrs K Brown who treat you first class. The rooms, the friendliness.
i previously stayed at the Courtleigh in 2008. I was as impressed with the cleanliness, outstanding customer service and courtesy of the staff this visit as I was then. I was disappointed that they had no rooms with hot tub. The complimentary breakfast was good but had none of the traditional Jamaican dishes which was available for purchase.
The hotel was nice the Pool and Patio was the best clean and comforting. Staff need customer service training but all in all was ok. Nice lobby but overpriced in my opinion.
This was my families 1st time in Jamaica--My daughter is a huge fan of Bob Marley, so we decided to make this our families 2008 summer vacation. The hotel was awesome---The room was very large and extremely clean. The free hot buffet breakfast was very good! The pool was nice and the staff very helpful. We never saw a fitness center---and did not find the gift shop unti the end of our stay ( the gift show is very, very tiny--I think it's someones office with a few items for sell) I wish the staff would let you know the lay out of the hotel. The Bell hops were the best---Very informative, and you must use the Juta taxi serivces. I would recommend this hotel to anyone, as well as, stay there again on my next stay.
The Courtleigh Hotel and Suites was great. The staff was very friendly and professional. It was very quiet and relaxing in the room. I slept well in the bed and my room was cleaned each day. Breakfast was provided each morning and people were friendly. A friend of mine drove me to Ochos Rios which is only an hour away. So, I was able to enjoy Dun Rivers Falls, beach, jet skis, and swimming with the Dolphins at Dolphin Cove. I did not get a chance to swim in the pool or dine at the Hotel but it was a nice view and decorated lovely. I saw others eating and swimming and enjoying themselves. I would stay defintely stay again.
This hotel is clean neat and most of all the food is superb. I liked the spacious rooms and the hospitality of the employees. I will recommend it anytime to my friends and family.