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Perfect kid friendly environment with lots of activities for children. Childcare services Food was average. Not enough selections. My husband and I stayed out late 2 nights and could not find any food or drinks anywhere on the location when we got back. We were told that it is non-existent after 1am which diminishes the whole point of being all-inclusive. No mini bar in the room. Not even complimentary soda or bottled water in the refrigerator.
Beautiful beachfront location, plenty of food & drinks and the staff were very sweet. Having never stayed in an all inclusive...I didn't realize you had to make dinner reservations at the resort restaurants a day ahead. We didn't get a chance to go because if this. I think the staff should have been more informative about this on check in.
The place very wonderful overall, the staff are super n fun! The service given is beautiful, yet at times scripted in their response, but seeing new faces continuely may get old! At times the buffet line was lacking... But understandable! The lack of the finer wines n liquor was sad, I would have paid for the higher quality of spirits if offered! The hassle to extend my stay by two days was a hassle at the front desk, yet online was easy to do, seemed odd. Free shuttle services to the airport would be nice for overall care of your customers
We had a very nice ocean-front room in an adults-only building with an adults-only pool and beach. Food was good and beverages plentiful. Too much loud reggae music blaring at you all day. We found refuge from the noise at the adult beach; however there were many hotel guests smoking pot there. Building 7 needs some plumbing upgrades on the bathroom and quieter air conditioning.
The hotel is wonderful and the staff is great - food and drinks were top notch also! Highly recommend -
Loved the restaurants and food..staff was excellent and very friendly.. hotel was very clean. I am very happy we chose the Hyatt Ziva. We can't wait to get back.
The food was very good, rooms and view were excellent. The only complaint is the music went on a bit later in the night. Not terrible, but since I was there for business, I didn't get as much sleep as I would have liked.
Whirlpool mit Wasserfall war recht interessant Es gab kein Gefrierfach in Minikühlschrank. Ackee und stockfisch sollten zur Verfügung stehen für das Frühstück
Fantastisch Dienstleistungen Personal und das Essen und die Unterhaltung war ausgezeichnet. Personal, Essen und Service
This was our 3rd visit to the Iberostar Grand and it was equally as successful as the last two. The hotel strives to make your stay as pleasurable as possible and they definitely succeed. The rooms are spacious and comfortable with plenty of closet and drawer space. The bathroom set up with the 2 sinks also a bonus. Our butlers worked hard to exceed our expectations! The selections at the breakfast and lunch buffets are extensive and delicious and the staff will accommodate any request if possible. The staff is friendly, professional, and truly interested in making your holiday as perfect as possible. We hated to leave but will definitely be back next year! The chair situation remains a bit of a problem. Many guests do save their spots at both the pool and the beach and then never use them. This is selfish rude behavior with no regard to the other guests but it's hard to find a solution to eliminate this behavior. It is more of a problem when the hotel is extremely busy. In a perfect world (!) i would prefer an additional dining option for dinner.
This all inclusive, was top rate. The food, room, and butler service were all top notch. My wife and I, attended a wedding on the resort, and the staff did a great job.
Meine Freundin und ich fühlten uns äußerst behaglich vom Anfang bis zum Ende. Makellos freundliches Personal und sehr leckeres Essen und Getränke sind inbegriffen im Kauf. ACHTUNG: das romantische Abendessen, Wein und Spa Optionen sind trügerisch nicht im Zimmerpreis inbegriffen. Das "all inclusive" Angebot, und die Preise sind nicht verfügbar, bis Sie Interesse beim Concierge zeigen. Seltsam das herauszufinden wenn man dort ist.