Could not have been better will go again.................................................................................................
I can't sing enough praises about Couples Swept Away!! Even when first arriving in the airport, we were treated like royalty. The Jamaican people have the most amazing customer service I have ever experienced. There is entertainment nightly, the food is fabulous, and drinks are on the house ;) We were certified in open water scuba with the resort dive team and they were so wonderful (thanks guys!!) I have already recommended this vacation to many relatives and co-workers and I would encourage anyone who is up for some adventure or just looking to hang out on the beach to give Couples a try!
Entertainment was excellent, rooms were nice, resort was gorgeous. It is mostly quiet. Age range from 25-55 with most in their 30's. Staff interest varies with most being interested in decent service.
Couples Swept Away was truly a magical place to stay! It was as if it was set down in the middle of a remote jungle, yet had all the amenities of a high end resort. The service was impeccable from all the staff, from the moment we arrived at the airport to the time we left. Most of the entertainment was great! Lots of talented singers! There was always something fun to do, or you can do nothing but lay on the beach if you choose (which is what we did most of the time.) If you want to eat at Feathers or Lemongrass, make your reservations as soon as you arrive. They fill up fast! Also, if you want to get a shady spot on the beach, set your alarm VERY early to save a spot and put your towels out on a chair. We were there for five days and never quite got up early enough to get a shady cabana:^( We will definitely be back to Couples Swept Away!!!
Stayed with husband in August 2013. Resort was clean and beautifully landscaped. Stayed in a Garden veranda suite which was very close to the beach (some road noise, but not much). The room decor was pretty bland, could use some updating. Food was good, but I wished there was more authentic Jamaican food (oxtails, curry goat, etc.). The walk between restaurants is kind of long, but we didn't mind since it was along the beach. Entertainment was nice, but would love one night of energetic dance hall music. They should close the casino since I never saw anyone there are and many of the machines didn't work. The club was lack luster and the piano bar was a bore fest. Favorite part was the catamaran and the snorkeling. The trip to Times Square duty free mall was nice. The staff was very friendly and the drinks were yummy. We didn't have any problems with mosquitoes, just a few flies. The minibar was great, stocked with pretty much whatever you want. Security on the beach (which was beautifu...
It was absolutely beautiful, and was worth it for the money!! People were great, food was great and staff was great!!!
This is a great resort for Couples of all ages, especially if you are active. The included activities are really what pays for itself, so make sure you do as much as you can! Food is top notch for an All Inclusive, and the beach HAS to be one of the most beautiful beaches in the world. For a more detailed review, check out my reviews on Trip Advisor!
Very good all inclusive resort where even scuba dives are included! Food is good. Staff very friendly and helpful. It's was my third time here and I will be back.
Staff was awesome! Already talking about going back
We went to Jamaica expecting relaxation, and that is exactly what we got. Booked a Premiere Beachfront Suite (the only real bonus here was that we had a wraparound porch on ground level on the beachfront, any room looked beautiful there), which was open and clean. Had an incident about 4 days in where the ceiling started pouring water onto the bed, but fortunately we were in the room and able to save our things. We were promptly moved rooms and they gave us a free couples massage! Minor tip: book the free amenities early (sit-down restaurants, glass-bottom boat tour, etc) because they fill up fast! The staff was friendly and everyone seemed to genuinely have the Jamaican carefree spirit. Nothing like seeing the guy picking up trash singing happily at the top of his lungs, just because.
Only reason I would not recommend to friends is because there are resorts that have updated facilities and amenities for similar prices.
The resort is beautiful. However, the sand fleas and mosquitos are awful. There were 8 of us in our group. Three of us had bug bites covering our legs from our ankles to our knees and the others had at lease a handful. We could not pin point when we got them but it made the rest of the trip a little miserable. My husband thinks they were in our room. We stayed in an atrium suite. It is a little annoying because there is no glass behind the shutters on half the room. During the day the staff comes in and opens all the shutters letting out all the cool air. They will come and shut them when they turn down the bed but if you come back in the meantime and wants some privacy you have to go around and shut them all.
I attended a wedding at this hotel knowing the wedding guests were required to pay a $70.00 fee if they came early and intended to have free roaming privileges 2 hours before and until the end of the wedding but assuming if not, the fee was not required. I reviewed the website the day after the wedding and saw the FAQ for weddings at this hotel included this: Is there a cost for guests not staying on property, to attend the ceremony? We wish to advise you that as our valued in-house wedding guests, your non-residential guests attending your wedding may arrive at the resort thirty (30) minutes prior to the start of your wedding ceremony. We require that they stay within the immediate area of the wedding at all times. As a policy, only resident guests are allowed on the guest floors. We do ask that that they come to the resort already dressed for your wedding however, should any of your guests wish to change for the wedding, the resort offers a hospitality area for that purpose. Shou...
My husband and I just got back from a week at the sunset. It was very beautiful. A small resort compared to the ones we've been to before...which we liked. If I had to say anything negative at all it would just be our room and the fact that they only have 2 restaurants. Our room was nice and was at a good location, but our shower didn't drain and our air didn't work until the end of our trip. We did tell the front desk and our air was fixed but not the shower, it needed more detail work. I'm sure we could of switched rooms but we didn't. We stayed in 412. We LOVEJamaica. Everyone is so friendly. The beach was great even tho it was across the street. Very beautiful grounds. Defiantly worth the trip.
My husband and I stayed here 2 years ago. We were looking for a quiet get away and that is what we got. There was not a ton of entertainment at night but the bartenders made it fun! (stay away from the Bob Marley shots) Garth was the best bartender and look for 'John Wayne' outside by the road, he was the cab driver we used all week, if you go here, tell them Mark and Holli from Texas said Hi!
Sunset is a great place to stay. Randy 'John Wayne' Taxi out front is the way to go. We upgraded to the two story suite and it was worth every dollar. Only downside is the beach is across the street and they do not have Red Stripe in the room. The grounds of the hotel are gorgeous. Sunsets at the beach are amazing.
Great food! The most wonderful staff! Everything you look for in a romantic vacation spot!
the location was great! Right on the beach in the heart of Negril's 7-mile beach. There is a place to rent bikes/scooters right across the street and there are tons of restaurants within walking distance. unfortunately, the staff was really bad. Very poor customer service, not friendly, and at times down-right rude. It really detracted from our stay and we would not return to this resort as a result. We would try one of the dozens of other hotels nearby, which are comparable in cost.
good location, rooms continental bfast (included on daily price) was 4 cold toasts two pieces of butter and jelly and thats all! reception staff extremely slow and not helpful with tourist info, room was not available upon check in, when asked how could i join a sailboat cruise the recepcionist simply stated "i dont know"..restaurant service was very poor and unfortunately the beer was never cold enough... thats it. not a good experience for the price ($300 a night!)
everthing very clean, staff super friendly perfect
Did not like the constant harassment of the natives along the beach. Some of the thing that these people were saying was quite uncomfortable and unpleasant to hear. did not kike the constant smell of marijuana. The rooms need updating and the room we stayed in need painting and the bathroom needed fixing. The other extra fees that had to be paid when we arrived need to be made known when you are booking on line. The front desk staff was most helpful. The young lady that looked after our room did a excellent job to make us comfortable.her name is Norma.
I like the staff was very nice ,best beach ever Shower water was a bit slow to start with
Air conditioning Friendly staff Buffet was not self serve Coffee wasn't complimentary Wifi was only at the restaurant. No access in rooms
The price was right, the room had a/c, access to Samsara (far better than Legends) No fridge, dead bees in the pool, mosquitoes and cockroaches in the room, no wi-fi in the room, guys sitting outside the property harassing guests to take trips, buy stuff or take taxis. Loud music blasting on the beach and guys walking up and down yelling party information through a megaphone