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Absolutely wonderful hotel and very hospitable and friendly staff (specifically Mirlandys at the front desk is phenomenal!). Always my go-to when coming to Tremblant in terms of the ease of ski in and ski out, wonderful outdoor jacuzzis and heated pools to unwind in after a day of skiing, and generally an extremely pleasant experience. Can't wait to come back soon :)
The front desk staff, one of the housekeeping staff (an older woman), and two of the pool staff (cook and young female server) were very helpful and friendly. The location of the hotel was convenient. I have never stayed in a four or five star hotel (and certainly not a Fairmont or Hilton) that allowed animals. Many people staying at the hotel had dogs, which were highly visible in the front lobby and hallways of the hotel.
The room was lovely. Lots of room and it included everything we could need. The beds were comfortable and we had a nice outdoor patio facing the pool. We really loved the shuttle service included with our accommodations. Overall a lovely stay. The location of our room was noisy. The business office, cleaning and cooking stations were right outside our door. Also the rooms could have been more well lit.
Design of room, thoughtful kitchenette, privacy, personal outdoor area - truly, they'd thought of everything you might need in designing a comfortable, livable yet elegant space. Wonderful outdoor pool and jacuzzi. Kindness & helpfulness of staff! Loud, partying golf crowd ---luckily, the rooms are well sound-proofed, but the bar opens out into the pool area. :( Mediocre breakfast buffet. While elegant at first glance, the room was quite worn (faulty lamp, TV in bedroom didn't work, a few frayed linens,dents in the walls from furniture being moved)--However, as we were there for romance, we weren't bothered, and didn't raise the issue with the management until check-out. I feel confident that they would have attended to any issues/complaints we brought up during the stay immediately and with great attention to detail.
Location, loft design, premium prompt service with a smile, felt like a five star, also very clean and nice breakfast No Fan in bedroom we asked for one we got right away, really great service
Nothing Pool didn't work , hot tub didn't work , you have no room service , front desk was rude
Bilingual staff was friendly and helpful. The hotel was clean and comfortable with easy access, a nice pool, and a nice breakfast. Information about area activities was plentiful We did not have any unresolved issues. Guests were a mixture of French and English speaking.
The location and the comfort of this hotel. It is very near of the village on the mountain with a good price. Nothing