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I can't say I was impressed with this hotel Firstly they did not have our reservation when we arrived. The person at the front desk was effecient and got us a room but wasn't overly friendly.The shower in the room did not work very well (intermittent hot or cold water) When we checked out the young man at the desk said we could have gotten a better rate had we phoned the hotel ouselves instead of using the internet
Our room was clean, quiet and very comfortable. All staff were very helpful and polite. Loved your coffee maker. The shower would go from just right to very hot to very cold. When we went for brunch on Sunday morning, we didn't realize we had to make reservations. We had to go to another restaurant.
Staff were extremely professional and helpful. The restaurant was top notch. Room were a little dated but were clean nevertheless.
No parking. Paid for a room and then told I could not park anywhere near our room. There was a wedding and the parking lot was full. Very inconvenient and staff really were not helpful.
It had a gorgeous view of the st. Lawrence - not from our room - but behind the hotel. Wifi was free, but couldn't connect - very poor quality connection.
the location overlooking the St Lawrence was beautiful. OUr room faced the river which was a great bonus. The interior corridor and stairways were run down and in need of updates and cleaning. cleanliness of the halls and stairways
Terrific breakfast with lots of great choices and ready early enough. Large dining/common room for group to eat or meet other than breakfast as well.
My family and I were very impressed with how clean our room was. Our kids loved watching a movie on the large, flat screen TV/Sony DVD player. And my husband loved the Keurig Coffee maker. Nice touches having liquid hand soap and q-tips/cosmetic rounds! We absolutely loved our stay here!!
The owner stayed up late just to greet us. He was very nice and was concerned that we have a good stayed. The air conditioner made quite a noise at the beginning but we were able to adjust the fan so it ran quieter.
We arrived late and had called ahead. They made it very easy for us to get into our room right away. The mattress was very hard. We didn't sleep very well on it. The bathroom didn't have a fan and could use an update.