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The bed was comfortable. The drains in both the sink and tub did not drain. The same garbage was in the stairwell for our entire 2 day stay. The room furnishings were average and the room lacked lighting options.
Air conditioning worked great!! Free WiFi. Free parking. Room with queen bed is small.
Proximity to wedding/reception location. The refrigerator in the room. Room looked barren. Not an attractive environment. Jacuzzi broken. No lamps bedside. Weird. No headboard for the bed. WTH? Carpet was dirty-my socks were black on bottom. Cushion on the window seat smelled. BADLY. Internet access unreliable.
We were able to check in early. The room was nice and clean. It had a fridge, microwave, window seat and I was able to control the temperature in the room. They had free breakfast and Wi-Fi which were both nice. For just an overnight stay it was fine. We chose this hotel because it had a pool and hot tub. When we arrived there was a sign that the hot tub was out of order. But also, the pool was so incredibly cold you couldn't even swim. So we were pretty upset that we didn't know this before booking.
Breakfast, shower was good, social room was good, quite, free parking, good lighting in the parking lot. We had a smoke free room, BUT the smell in the halls was bad.
location in New Ulm was ideal Smoke smell everywhere, it made my daughter sick with a migraine. Our room was a non-smoking room but the smell infiltered throughout the building.
Excellent, helpful staff. Great breakfast and convenient location to the highway and local attractions. Need to clean the corners of the room and the stairwells/hallways better.
This guest did not leave comments about this hotel.
The breakfast was a bonus. I didn't expect hot food. Granted it was microwaved but still more than fruit and cereal. The hot tub was not very clean. I wonder if the staff or owners ever sit in it. While I was sitting in it I looked at the corners at the water line. There was scummy bubbles in the corner and slimy scum on the tiles in the corners. It really made me not
Very accommodating. Staff is friendly. Toilet was not clean.
One evening, there was no hot water to shower with. We had to shower with cool water, not fun. We tried to call the front desk for an hour to report the problem but no one answered the phone.
The room booked was non-smoking. I have a screenshot of confirmation. The room we got was smoking. Clerk told us she couldn't put us in another room without charging us AGAIN because we booked online. No other rooms available. I have family in New Ulm and come there often. I will NEVER stay at this motel again. Why did I get a smoking room when I specified non-smoking? Child had asthma attack in room twice.