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Excelent chef Faulty air conditioning installation leaking in the restaurant
Location excellent, on the beach, food brilliant, staff very freindly and helpful, the all inclusive package was faultless (unless your not prepared to drink the local brands) Have marked the cleanliness slightly lower, this is only beacause the floors in our room were always sandy, the cleanliness of communal areas and rest of the hotel was excellent, some customers complain about the location not being near to town of Obzor, however the resort of Sol Luna has everything and why go all inclusive!!, there are taxis outside which were very cheap if the need to leave.
Please write at least 15 words 4 nigts
Super Anlage für die ganze Familie-Strandnähe!-Preis Leistung schlicht weg ein Hammer!
Hotel liegt direkt am breiten und sauberen Sandstrand. Zum Ort geht man ca. 1km entweder auf der Straße oder den Strand entlang. Die Hoteleinrichtungen waren alle im sehr guten Zustand und sauber, die gesamte Anlage macht einen gepflegten Eindruck. Appartement war sehr groß und wurde täglich gereinigt. Das Hotelpersonal, vorallem beim Frühstück, war sehr unfreundlich, ein Guten Morgen kennen sie nicht. Als Gast wird man nur angestarrt. Das Frühstücksbuffet hat eine sehr geringe Auswahl. Teilweise werden Sachen nicht mehr nachgebracht und erst wenn man "nachbohrt" erfährt man dass die Dinge ausgegangen sind. Trinkgläser sind nicht sauber, einmal waren alle Trinkautomaten mit Salzwasser gefüllt.
A quiet and confortable hotel. Not far from the beach and with an excellent pool. The restaurant was good. The surroundings do not look good, there are a lot of unfinished buildings and unpaved roads. In a couple of years it will look much better.
How clean and helpful the staff were Beds were very uncomfortable which let the standard of the hotel down
Very modern and comfortable hotel, good food, and Obzor is a beautiful little town that's very family and tourist friendly, and not overrun with the cheap package tourists. Quiet location on the edge of Obzor, a short walk to the beach via a paved path. It's a bit far to walk with the kids back into Obzor, probably about 20 minutes with a pram/buggy and a 6 yo walking.
Very good services, nice atmosphere, excellent facilities, quality people (other tourists), the food was ok (various and in great quantity), however in the dining room the air condition was too strong (which will be great when the outside temperature will increase). I really enjoyed staying in this hotel and I strongly consider coming there again.
The club is customized 100% after the necessities and the usual request of the all inclusive fans. The food is excellent, various and nicely presented. The animators - outstanding!!! The forbidding of the beach and pool seats reservation should be enforced. You have to wake up at 6 to find a free bed and umbrella on the beach. The Germans and the Russians are specialist at it... And until 10 or even 11, most of the beach beds are occupied just by towels, not by people...
The hotel is new, made in a good style. Rooms are big, the furniture is very comfortable. The beach is perfect - big, pure clean sand, belongs to the hotel - free of charge. Good swimming pools both for adults and children. In the restaurant you have to wait some time for the main food. Sometimes meat was burned slightly.