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Hotelausstattung, Lage, angebotene Leistungen Für 5 * erwarten wir viel mehr Freundlichkeit, das Hotelpersonal sollte geschult werden, um die Bedeutung von 'Gastfreundschaft' verstehen und umsetzten zu können. Was nutzt ein komfortables Zimmer, wenn man sich nicht willkommen fühlt. Am Ende des Aufenthalts noch nicht mal ein 'Danke' gesagt zu bekommen war für mich sehr enttäuschend.
Es ist ein sehr gutes Urlaubs- und Business Hotel
The second bedroom in the apartment was without a window and it was not possible to put the two separated beds together. Since we were two couples and a child, we had to add some money and book a 3-bed apartment. The food could be better for the price the hotel requests.
We had an evening meal and a breakfast, both were very good. Nice size room with fantastic sea view. It was quiet given the time of year (October). But relaxing. A lovely pool, but the water was very cold. So disappointing. We just used the jacuzzi. A very annoying ventilating system in the bedroom. It was quite noisy and kept me awake.
Very nice and large room (rather an appartment with fully equipped kitchen). nice Facilities and large beach. Poor food.
Hotel was good clean and had lovely sea view room. Food was very good. Would go back. Restaurant waiting staff were on the whole slow and not polite. All other staff good.
The food was very good The view from the room was of the A/C units of the nightclub and casio which lay between the hotel and sea. The nighclub doesn't close till 4am. Also could see the trash can outide the club and the rats running around. Most of the facilities are chargeable and closed at 6pm. Room not cleaned.
The rooms at the hotel are excellent, much better than would be expected for the price. The location in Nessebar is fantastic, everything is in walking distance and there is a lovely little outside area to have breakfast where you can watch the world passing by. The hotel is spotless and very well maintained. The breakfast was poor, and the service in the restaurant at breakfast was also poor. It was however out of season and the restaurant was not open apart from breakfast so maybe it is better when the restaurant is busier.
Very helpful and frendly. Keen to make us happy. No Internet on 4th floor
the location is perfect (the hotel is almost on the beach), the rooms are nice
I like most of all the value for money. Liked also the location (right on the beach) and how the restaurant looked (unfortunately was closed for the moment). Rooms clean, new and ok, I would highly recommend especially for budget travelling. No complains about the hotel whatsoever, but I noticed the beach wasn't that great: was full with algae. But maybe in the summer is better.