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Nice clean hotel situated between hyannis and provicetown.Very close to Orleans and great beaches and restaurants.Good for family gatherings as there is a nice indoor pool area where groups can comfortably gather.The hotel is a mile away from the entrance to the national seashore for coast guard beach and nauset light beach and the hotel is right on the bike path.You just walk out the back door and your connected to the rail trail.
We enjoy this hotel each time we stay. This is the first hotel we look for when we need to get away from everything. It is very accomodating and exceptionally well maintained. The staff is ALWAYS very friendly and knowledgeable of the local area. The rooms are warm and inviting and the beds are the most comfortable beds we have ever slept in. The large, flat screen television in the room was a nice surprise. We always seem to spend most of the time at the hotel in the large, peaceful, indoor pool area. There is enough space to sit quietly either alone or in a group with friends. Overall, this is one of the best hotels in the area and always the first on our list.
The location of this hotel is great, but that is about the only thing it has going for it. The front desk staff is rude and unhelpful--a better word for it would probably be 'useless'. I left a rather expensive article of clothing in the room when I checked out, and called the same day to see if housekeeping had found it or could retrieve it. No one at the front desk was willing to help. They refused to contact housekeeping, and kept transferring me to the lost and found voicemail. The woman was rude and, instead of putting me on hold, put the phone on the counter and proceeded to chat with her co-workers about the latest movies--I could hear every word of her conversation. If this matter was this unimportant to the hotel staff, Needless to say, the hotel never contacted me about the message I had left on the voicemail, or took any steps to try and remedy the situation. On top of it all, our room looked like it hadn't been vacuumed in days, and the bathroom floor was filthy. I actuall...
Hotel facilities were very run down. Tennis courts closed, had grass growing in them. Pool was unclean, peeling paint, no towels. Furniture throughout the facility were dirty and worn. Our non-smoking room was only recently a smoking room and smelled from the smoke. Staff were very unhelpful only offering that they would try but, there was no guarantee when asked about early check-in, use of a crib. Never followed uo.
We stayed for 5 nights at this hotel, as we were attending a conference there. Upon check-in we discovered that they could not accommodate our reservation (made 6 months in advance) for a king bed. We were offered one of the handicapped rooms the next day. We found the staff to be poorly trained, and the material condition of the hotel to be somewhat less than promised. There were stains on the carpets in the halls. Our first morning, we went to the hotel restaurant for breakfast, and found that it was ''buffet only'' - no ordering off the menu. The buffet was not as good as the free one at Hampton Inns, yet is cost $11 per person. The exercise room was poorly equipped, and despite reporting equipment problems, nothing was repaired during our week there. Basically, the attitude seems to be that they are cashing in on the short tourist season, and collecting as much cash as they can, because they figure they will never see you again. This hotel is definitely a step below a Hamp...
While the room was large, clean, and pleasant, the heating/air-conditioning unit was so noisy that it was impossible to get a decent nights sleep. There was no way to shut it off, and no way to make the fan stay on. As a result, the very loud fan turned on and off intermittently all night, constantly interrupting sleep.\nHotel is in the midst of a major renovation. The pool was large and nice. There were activities planned for the kids during school vacation week. The front desk staff was friendly and helpful.
We try to stay at this hotel as much as possible since it has a pool and hot tub. The security is excellent as well. The only problem is that specials are advertised but try and get them! The AAA rate is higher than their best rate!
I booked room for 4 people. They provided towels for only 3 people (every day that we were there). We called the front desk to ask for one more set of towels. They never deliver the towels . Room was not vacuumed on a daily basis. The indoor pool water was murky. The temperatue inside the indoor pool was extremely hot and humid. (airconditioners are vented into the indoor pool enclosure.)
There would be a nicer place to take your kids if the hallways were less noisy after 9:00pm. You can hear every door slam close and every conversation taking place. The hotel really can't be blammed for parents who let their kids run wild but they could do something about the doors. On the plus side, it has great activities for kids (bingo, pool, movies, etc.). It does not have the usual musty smell you get with older places There is a lot to like here.
Freundliches Personal, grosse Zimmer, gute Infrastruktur, recht gutes Frühstück.
Super nettes Personal am Empfang, gute Empfehlungen für den Ort erhalten. Das Motel könnte mal wieder renoviert werden, die Einrichtung ist schon in die Jahre gekommen.
Sehr gutes Preis-Leistungsverhältnis; sehr netter Empfang an der Rezeption mit Tipps für Restaurants, Strände etc. Frühstücksbuffet ok in freundlicher Atmosphäre. Das Bad war ins Zimmer integriert, nur Dusche und WC in seperatem Zimmer.
Freundlicher Empfang, grosse Shopping Mall gleich um die Ecke
Freundlicher und hilfsbereiter Empfang
alles ok, Preis ok
Preis-/Leistungsverhältnis, freundliche Mitarbeiter Outdoor Pool nicht geöffnet; Indoor Pool nur abends geöffnet; Sauberkeit der Zimmer
Für Städtereisende bestens geeignet. Nein.
Hotel war für eine Nacht völlig in Ordnung. Um zum Zentrum zu kommen, muss man ca. 2-3 KM fahren.
Sehr freundliches Personal, hilfsbereit und kompetent. Frühstücksraum schlecht gelüftet und zu kalt klimatisiert.
Location of the hotel was very convenient, easy to find and walking distance to food and shopping. First room we were given had very strong moldy smell. Gave me headache just in minutes of being inside. Asked for change of rooms. Second room smelled like chlorine, but wasn't worst than the first one so we settled with it. Beds were not comfortable at all. They sagged in the middle and mattress toppers were out of place with folds here and there. One of the towels in the bathThis had yellow stain on it. This was the worst experience among many Holiday Inns we have stayed in.