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The room is clean, check-in process is smooth,staff is friendly, location is convenient Tiled floor is a bit cold for chilly days. kettle did not stop automatically when water is boiled - safety concern.
Location Too much construction going on around the appartments, very noisy, We were unable to use the restaurant (couldn't fit a table for 2 in apparently), No room service (i.e no change of bedding or cleaning occoured during the stay)
I was only there very briefly arriving at about 4.oo in the afternoon and leaving at 5 the following morning. The room was very comfortable, clean and had all Ineeded. Stff were friendly and helpful.
good location-close to city and particularly close to manaka A little noisy at night -(there was a wedding on next door.)Still it was happy noise.
The bed was comfortable. This hotel is good if you just need a place to sleep - thats it. We did not like the restaurant. The food was poor quality. The soap in the bathroom was awful also.
it was close to all facilities. 'walking distance to shops and close to the city
The evening meal at the in house restaurant and the comfort of the bed. The room rate did not reflect the standard of the room. The rate was commensurate with a well appointed multi room suite, possible even 4.5 star when in fact the room was no better than any accommodation better than 50-60% cheaper in price probably 3 star. The mantra of this particular hotel appeared to be charge the guest for everything yet the room rate possibly should have been inclusive of a bit more, I mean I was being charged $470/night for the priviledge of sleeping and nothing more.
Visit relatives and do shopping.
Easy access to shops and restaurants, did not have to use the car could access everything on foot. The $15 parking fee per day and we had dinner at the Casino restaurant and became ill from the steak I ordered.
Leaving Overpriced and poor service
Good location. Very large room. Only one comfortable seat in a very large room. The 2nd person needs to stay in bed for a comfortable seat. Poor bathroom not in accordance with a 4* hotel. No separate shower.
Room design - excellent layout for working and comfort
the proximity to the canberra city walk and nightlife having to pay $15 per day for parking
I was upgraded to a massive two-bedroom, two-bathroom apartment which was very comfortable. The location of the hotel is very convenient.
The frinedly and organised receptin staff. Nothing seemed too much trouble All good, our schdeule at a sporting comp took up too much of our time and we couldn't enjoy the many facilities available at the hotel
Convenient location. Spacious appartment and very clean. Stayed for two years running now and look forward to knowing we have a great place to stay!! Not enough bedding - woke up cold every night even with an extra blanket on
Easy to access, good parking, superb facilities, private and secure. I would certainly plan to stay again. I should have stayed longer!!
Convenient location & nice place to stay. Rooms got too cold in the morning. Thought it was on central heating so heater in lounge room was turned off.
The location of the hotel was fantastic, close to shopping and attractions. Great parking facilities. It would have been good if there was a double bed and a single bed instead of 1 king bed as there were 2 adults and a child under 2yrs old.
What I most enjoyed was the space in the apartment and the comfy beds.Undercover parking and its proximity to the city was a bonus.The heated bathroom tiles were great underfoot. Maybe more glasses/crockery in the kitchen. Larger sofa or another one so 4 people can sit comfortably.
Good reception staff and nice to be able to park so easily. The suite itself was excellent. Very comfortable and, despite the groups staying there, surprisingly quiet. The buffet breakfast was disappointing. The offer $17 seems a bargain but the quality just isn't there. Its convenient but on our 2nd day we went elsewhere.
Location. Access was good in regards to airport and could walk into city centre. Close to shops and restaurants. Beds & pillows comfortable - very important. No heating in the bedrooms. First night was cold, but then put on other blanket and was ok. Would be nice to have heating in the rooms.
Large spacious room, grate facilities within The cleanliness was a little disappointing.
excellent service from staff
The service was excellent, the rooms were well equiped, and the hotel offered a very relaxing environment.
well-trained courteous staff and spacious layout booking.com seemed to hav ebooked the day prior to the one on my reservation printout. the hotel advised us that we were a no show for our evening and luckily I had a printout of our booking with me
The staff were very helpful. the location is excellent. the food was very good and well priced
liked the shower too old, carpet is like a 2 star hotel. the room is very noisy with the out of date aircon.
Great room, excellent food, good gym