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The room we were put in was right by the bar in the annex not the actual club house. Noise so loud impossible to sleep. Felt like the room was the old staff quarters nor at all what we expected. We ended up requesting a refund and cancelling the 2nd night
The staff was helpful and always friendly. The grounds and location are beautiful! I loved reading the plaques noting the history of the hotel and it's former guests. Really enjoyed the unique architecture you cannot find in new hotels.
The closeness to the beach The upkeep of the room. Carpet needs cleaning
The staff was friendly Rated as a 3 star and should have been a 1. Room was not updated and didn't appear too be clean. Repairs that had been done to the room were poorly done.
Nothing. Only hotel on the side of street with no view. Old, smell of smoke. Was there 4 days ,asked house keeping to change sheets after 2 nights, they didn't changed our sheets during our stay. House keeping only made the bed and dumped the trash. Bathroom wasn't cleaned the entire stay. Breakfast didn't have yogurt and sausage on some days. Would not recommend!
This hotel was excellent for the price and very close to the beach!
Located close to the beach. Comfortable, clean rooms, Good value for the price of the rooms. Will defiantly stay here again.
Awesome location, right on the beach, large breakfast selection, good coffee, clean comfortable room and the staff was great Only because I have dietary restrictions I wish they had more variety of non-bread breakfast items. I had a cheese omelet every morning, it would be nice if some mornings there were scrambled eggs or sausage or something.
Pool We had the room on the end where a weeding party was going on when we arrived. People were on our back porch until late that night. Had to park on the other side of the motel and carry our luggage to the room. I complained to the front desk and they wouldn't change our room or allow us to cancel the reservation. We left and went to Saint Simons For the afternoon. Don't let them give you the room on the end if there is a party going on outside. First night was horrible. We will not be returning.
Beds are not a double...and don't sleep in the bed close to the air conditioner! You'll get blasted with cold air all night right in the middle of your back. If you turn the temp up even a couple degrees though the room becomes a hot, muggy nightmare. My vacation was ruined. I did not sleep for three nights. Absolutely awful. I almost went and slept in my car. Everything....
The location on the beach was good The staff ranged from stupid to surly. There was no one at reception and then a fight started when a guest complained that the bar wasn't opened at 4 like it was supposed to be. The room was ok but needed an upgrade The wall art looked like it was bought in a second hand store and the grounds definitely needed tending On top of this there was no breakfast and no coffee in the lobby. I'll never return. I'm a priority club member and was really disappointed!
Lovednthe view. Bathroom never properly cleared. I arrived after dark and finding my beachfront room was difficult without any lights. 'Why not offer a flashlight/
It was a great room on the beach with a nice fire pit and multiple bars. Really enjoyed the whole thing. When we arrived their was a vomit stain on the concrete outside our room. Not terribly close but not good. Also people did not pick up after there dogs. Saw a few "gifts" on the ground near our room.
Convenient location. Comfortable bed. Affordable. No room to sit in the breakfast area, so we had to eat in our room. Overall not cleanest hotel. Could use a good vacuuming and dusting.
The hotel was very nice and clean, our king bed was comfortable, our bathroom was a comfortable size and clean. The breakfast had nice options. When we tried to check in they said our room wasn't ready, and that there would be no rooms ready for another hour and a half to two hours, and we had to be at a wedding!
Clean rooms, decent workout room and good location The staff need to work on their attitude!! Since we booked thru a third party they didn't care much to help us. The booking came across in my name maiden name instead of my husbands, I assume because I used my account. They were rude and refused to help us figure it out. The only thing they did was repeatedly tell me I had to call to straighten it out because they were fully booked with no more rooms. When I finally located the email and noticed it was in my maiden name the staff said "well, that's the problem with third party vendors, you get what you pay for. Next time book with us directly and you won't have these kinds of problems"
beds and pillows very comfortable clean attentive staff breakfast bar open until 10 a.m.
The breakfast was great! The air didn't seem to work
The room was very clean and roomy. It was quiet and the room temperature was perfect. The breakfast was excellent! The omelet chef was friendly and cooked her omelets to perfection! The only thing, if any, was the roof view from the room, however, that was minor.