The hotel staff were efficient and the rooms were extremely comfortable. Overall, excellent value for money. Re tea/coffee making facilities - would have liked fresh milk or, at least, small long-life cartons, rather than powdered milk. Re shop in the hotel, which served Starbucks coffee - closed early on Sunday.
Room was comfortable and clean. Staff was efficient at check-in.
The bed was very comfortable. The pool and workout room were very nice. The hotel room was not as clean as it could be the carpet was kind of dirty.
Stayed two nights. Overall felt safe and comfortable. Gentleman who confirmed my reservation over the phone was very friendly, and our late check-in was ok. Convenient location just outside ATL proper, and super close to highway. Woman who checked us in asked if we wanted a smoking room. I stated that we had asked for a non-smoking room, which the gentleman on the phone confirmed. She said ok, but when we got to our room it was obvious she had blatantly given us a smoking room anyway. Overall, not a bad place for the price - just go into it with realistic expectations.
This guest did not leave comments about this hotel.
The location was ideal. Right in the middle of everything I needed. There was also a traffic light so leaving and coming back to the hotel was not difficult since the area can be congested. The cleaning team, I had several items moved to a different location in the room and/or trashed. On Sunday before check out we took a few bags out to the car and when we came back the maid was already in the room cleaning. We still had bags in the room.
The staff was nice until we wanted to check out earlier. It was outdated. It smelled bad when you walk in and hallways smelled like cigarettes and weed. Carpet and bathtub were very old and Nast looking. Also wouldn't give us a refund because we wanted to check out early.
The upkeep of the hotel was very clean and reminded me of a really nice apartment home community. Breakfast was good and the staff were very helpful I'm setting up my event in their conferrmce room. I payed for a room that I did not get! The air conditioner did not work. The night staff female was RUDE! Something aupposedg wrong with the room I requested and instead of them contacting me or telling me when I checked in, I had to find out when I walked in the room.
I liked that it was close to Resturants and little shops, the rooms were super clean and bed was beyond comfortable! Staff was rude, they put the card on file for the $50 which is understandable but when I left to check out there was a new sign that said I owed $5 extra per night. That was never mentioned and they automatically took it off my card without asking.
Room was great. Very neat and clean. Our mini fridge did not work. Once we notified the front desk they had checked and replaced with a working one within only 20 minutes. Great job!
I have stayed at several Hampton Inn's over the years and this is probably one of the best one's, period. Super clean. SUPER friendly. The breakfast in the morning had a tremendous variety. The location is awesome! We were 30 minutes from the Georgia Dome, 25 minutes from Dekalb Farmers Market, and 31 minutes from Marietta Diner. The room made me feel like I was in a 4 star. If you have the means, I suggest this hotel 100 times over!
Everything was wonderful! The rooms were clean. The staff were super friendly and willing to help with anything they could. It was in a more quiet side of town which was a nice plus as well. I would definitely stay again and recommend to any family member or friend. We loved everything about the hotel except for the fact that it was a little further from downtown Atlanta than we would've liked. It's about a 20-25 minute drive. Overall though it was well worth it for the price and the amazing service! I would definitely stay again!
I would totally recommend this hotel either for families or for those on business trip. Very good quality for the reasonable price. Beautiful area around, very quet place, the hotel is pretty new by itself. The breakfast though standard was not bad at all, the breakfast area is pretty big. The hotel also has a small gym and an average size inside heated swimming pool (a little bit shallow, but excellent for kids).
1.The furnish was nicely put together, i would love to own a bed like theirs. Literally, fell right to sleep. 2.The fridge was small but perfect, it didnt take years to get my water or beers cold. 3.The staff was delightful! 4. The television graphics was amazing, HD nice. 5. room was nice and cold throughout the whole trip. 1.Honestly, i dislike the breakfast. For the name "Hampton" i would expect great quality of food and different choices (Not everyone eats pork) but im still a meat lover. 2.Didnt like the fact the pool area closes so early. 10pm really? 3.No shower caps at all. 4. They should definitely have a basket for the dirty items, throwing on the floor seem a bit... tacky
Breakfast was great, waffle flipper was a must have haha. Bed was super comfy and clean. Mini fridge was put to use. Guest services were very nice and as accommodating as possible. I would absolutely stay in this hotel again. My room was located on the second floor above an exterior exit directly below my window, so when guests went outside to smoke, we could smell a faint cigarette smell coming from outside. Worst smell to wake up to when you're a nonsmoker, don't recommend room 219 solely for this reason. And someone needs to teach those girls how to hardboil eggs properly, picky, I know, but they need to be shocked with cold water directly after done boiling so you can actually peel them easily without that weird film from the interior of the shell, pet peeve.
main light in hallways /bedside light/ other light etc didn't work. Worse was, we felt foul odor in the room, it took a a while to locate the horrific sight of Air-conditioning full of fungus. We immediately turned off the unit & checked out on 2nd day. main light in hallways /bedside light/ other light etc didn't work. Worse was, we felt foul odor in the room, it took a a while to locate the horrific sight of Air-conditioning full of fungus. We immediately turned off the unit & checked out on 2nd day.
First off I would have to say he was extremely helpful and was even able to get me a earlier check in. I think he is a really great customer service representative for this hotel. No over all it has been one of the best hotels that I have stayed in.
The location of the hotel was great. The staff was very friendly and polite. The smell of the property. There was a strong smell of Marijuana, the room was in disrepair and the bed smelles of cloves. The closet door was missing as was the iron.
staff was friendly area was iffy! Hotel halls smell. Room was big. Needs some upgrades.
I would not of booked it if I knew I was going there. It was not what I thought
Nothing Yes. Everything. This star rating is WAY to high.also saying it has a breakfast misleading granola bars and old fruit are not breakfast. Found bugs in the room and obstructed view of tv from the bed horrible..never stay there again unless mislead again
In a previous transaction we were surprised to be be given this facility when asking foe 2 1/2 star accommodations. We figured it was a mistake, hoping it would never happen again. When it happened again on this visit, we just didn't go. Everything!
NOTHING!!!!!!!!!!!!!!! NASTY!!!!!!! I was unable to stay there even one night!!! Lost my money with this selection!!!! Broken furniture!!! Filthy!!! Dirty and located behind an abandoned restaurant!! Unsafe!!!
It was So bad because of the smell and dirty carpet. Please change the star level. My group stayed five rooms. All person complained. S.lee
It felt comfortable, it was clean and roomy No problems
This was the worst hotel or may I say MOTEL I had ever stayed in my life. There were live bugs crawling in the sink. We were afraid to even brush our teeth there. The place is horrible all around. GROSS Everything!!!!
The woman at the check in desk was polite. Room wasn't too clean.