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This is a very luxury and well designed place for a stay a romantic with all the pools and the whole complex!
The pool was lovely and the setting was fantatstic. There was a variety of areas. The rooms were clean and comfortable. The staff were unresponsive to a request to fix a broken item. This gave an impression that the hotel was uninterested in client comfort. The reviews had promoted a 5 star experience and this aspect meant it did not reach this standard.
Luxury, location, spacious , clean The room needs an arm chair(s) in room
During our stay the towel was not very clean coz I saw three times the hair in the towel.
We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again. pool furniture showed some signs of wear.
Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool. Wifi reception was poor in the rooms.
The dining facilitywas great The surcharge of 1.5 % was not mentioned till I was about to pay the account even though I booked via the net
Location and Restaurants very good. The whole complex is need of uplift, however rooms still comfortable.
Friendly and very helpfull staff, nicely decorated room