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I took my daughter to this resort to celebrate her 30th birthday. It was a quaint little resort tucked away for relaxation and solitude. The bus is outside the front door. The resort provides free shuttle service to Bridgetown. The food was very good but we found the drinks lacking and the bar tenders very unfriendly. The beach is lovely although the last 3 days the water was so rough there were no water activities. The resort itself is very clean but we felt it looked a little tired and needed a face lift. It was a pleasant week and we would definitely revisit this resort.
Not a lot of activities during the day and need to improve on entertainment at night.
we chose this location for our honeymoon and wanted a destination neither of us have traveled to in the past. the staff was very friendly and do work better when tipped. we only encountered two staff members who were rude, the rest were extremely nice. you are very pampered and they are very accomodating. there was a distinct difference in the way that we were treated (as americans) and the way the british were treated. it wasn't rude, but a definite difference in mannerism by both staff and other vacationers. we were informed by one member of staff that americans make the them work hard and were obnoxious. the rooms were very clean, air conditioning worked well, you could always find something that you liked on the menu, the beer is nothing special, the wine leaves a bit to be desired, the island drinks will get you were you need to be if you ask for extra rum, and bring an insulated mug to go to the beach or pool to cut down on trips to the bar. bring 'aqua socks' for the oc...
The staff was very accommodating. The location was great, they have one of the best beaches on the island in my opinion. I see this hotel becoming a five star hotel within a year once they complete the renovations. There is a nightclub in a walking distance and also a nightclub district within a short taxi ride. The food was good at the the hotel's restaurant as well. There are other close locations to eat as well. I recommend everyone try the fish, egg and cheese sandwich sold at a nice stand located next to the surfing shop.
After a long day of travel, we arrived at the hotel and they didn't even have our reservation. We talked to the front desk woman for about 20 mins and finally she gave us a room. Upon checking out the next morning, the front desk guy wanted to charge us more than we had already been charged for the room on the website. I clearly explained to him that we had already pains but he said he needed to charge us. I called kayak and they talked to him and figured things out. I don't feel like I should have to be calling your website to straighten everything out. You should have sent our reservation over and we shouldn't have had a problem. Luckily my phone worked because otherwise I wouldn't have been able to call. This mistake has basically made me not want to ever use your website for anything ever again.
Friendly staff, and clean comfortable room. Only one working elevator, and diminishing towels. Every day, housekeeping would take my used towels and not replace them. By the third day, I had 2 bath towels and no hand towels. Not a big problem, just a minor inconvenience. I'm sure if I had requested them they would have brought them.
Pleasant staff, quick and efficient service, nice beach. The restuarant had very ordinary offerings re food...water's edge is deff not as advertised...food very ordinary and appears to be made in advance but the staff very pleasant and good service.
One receptionist, Katrina, was quite above average. Fast and friendly. For a three hours longer stay in the room on the day of departure I had to pay 75 US dollars. The hotel was not fully booked though!!!
We just returned from a trip to Barbados and thoroughly enjoyed the Bougainvillea Beach Resort. This was our second year visiting the resort and we found the room, service and staff to be excellent. The resort is ideally located near St. Lawrence Gap and has beautiful grounds and views of the ocean.