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The staff was wonderful and made me feel right at home. Check in and check out was very quick and efficient!! I also really enjoyed my dinner at the pool bar restaurant!! My room was very clean and comfortable as well and the hot water was AMAZING for my bath!! There was nothing I didn't like!!
Nice facility great service and amazing staff! Leaving
Prices for the food... It was over priced.
Staff are highly friendly and bilingual. Some of them at least. It's right off the freeway and a good price for what you get. Gym was hardly there at all. Fitness is important to me.I can improvise thanks to my training but I might as well have done bodyweight workouts. They didn't have someone at the front gate to let me in so I stood there for a while before crawling under the gate to open it myself.
the grounds were beautiful the location
Beautifully appointed hotel for a very reasonable rate. I'd definitely stay there again. And the staff was extremely helpful and accomodating.
Nice with free shuttle to airport, comfortable beds and spacious rooms. There were some ants in the bathroom and overall could use more in depth cleaning.
Clean room, and spacious The gym was pretty messy, and too much equipment for the size of room it was in.
The buffet breakfast was great, variety and quantity. Enjoy that! The bed was very comfortable, did a lot of sleeping. The shuttle to the airport was free but it goes on the hour and you need to schedule your spots ahead of time. Not a good place to walk anywhere. We wanted food but the restaurant at the hotel opened at 6:30pm. Better expect to catch a taxi or dodge traffic across the highway to go out. Also the restaurant was expensive for the portions, if you want your value, get the dessert bar for 6$. They will charge you for that bottled water they pour you. Wifi was cutting out a lot. They hotel had seen better days, lacking on the details of maintenance. I was happy for a minibar but was told it was 10$ just to unlock it so don't expect to have a fridge in the room. There was an ice bucket though.
Close to where I work Old carpets that smell really bad. Swimming pool not accessible after 5pm or before 9am (Could bot use them since I am on a business trip) Old elevators with weird and scary sounds
Breakfast buffet was superior and the lobby, garden and the pool were beautiful. The staff were very helpful and kind. You have to take a taxi everywhere, and the cabs that are available at the hotel charge a premium to get you to your next location. It was $12 for a cab ride to Centro downtown and $6 for the cab ride back.
Beautiful green garden; Free Shuttle Service from and to Airport***; quality and variety of food; free breakfast buffet that was included with our stay; fitness room; and location of hotel in San Jose. ***Note: The free shuttle to and from airport had one problem. When we arrived in Costa Rica, the shuttle was not there. We had to ask an attendant at the airport to call the hotel to tell them we were waiting at the airport to be picked up. Maybe it was our fault for not pre-scheduling this with the hotel...Just thought it would have been better if they had some system down to always have a shuttle available. Front Desk Attendant who checked us in was wheelin' and dealing with their WiFi access charge. We ultimately settled on paying $35 for our 9 day stay for WiFi service for 4 devices. The water in the outdoor pool was too cold to swim at times. Wish it was a heated pool. Also, I didn't like how the valet service was inconsistently quoting us for their private taxi service. You can ask 3 different valet guys how much it would cost to drive you to a destination outside of their hotel (such as a resturaunt) and they all will give you a different price. Best thing to do is to ask the valet to call a real taxi because the price of a real taxi fare in Costa Rica was always at least half the price of what the hotel was charging us.
I liked he location. The fact that you could hear a conversation four rooms away.
Very good hotel + friendly staff + spacious rooms + comfortable beds + great location + free breakfast = awesome
The hotel is pretty central to everything. The staff is helpful. The room wa clean.
Staff was friendly and easy to work with. Included breakfast was very good. Room felt old and dirty. Bed was very uncomfortable. There was no hot water in the shower. Very disappointed with this place.
Great front desk staff,(especially Christopher). Great walking location, such as, sight seeing around downtown, restaurants, shopping areas, and taxies was right there for your quick convenience, and even the city bus. Great breakfast every morning. I loved the place and look forward to returning soon. The beds was a little hard, however it didn't stop me from sleeping.
I love the location. The breakfast in the morning was fantastic. And the room was very clean. Our room didn't have a window. Just a glass door leading to a shaft.
This hotel has everything you need and is located in the middle of san Jose with easy access to transportation and all the downtown museums.
Das Bett war kaputt.
Das Personal ist sehr aufmerksam und sind auf jeden Fall sehr gut ausgebildet Nicht das, was man erwarten würde. Alt, alt, nicht sehr gepflegt. Flecken in der Dusche, Schlafzimmer Teppiche. Gärten sind nicht ordentlich
Gute Lage TV funktionierte nicht die ganze Nacht.
Die Angestellten sind immer freundlich und kennen Ihren Namen. Einrichtungen immer sauber und gut organisiert. kostenloses Frühstück sehr gut und sehr schmackhaft. Ich bin immer sehr zufrieden mit ihren Betten und die Zimmer sind sehr geräumig. Die Bäder sind immer sauber und gut ausgestattet.
Das Personal war sehr hilfsbereit und die Zimmer waren sauber. mir war das Frühstück im Preis enthalten und war recht schön. Alles in allem gut! Google Maps führte mich zu der Rückseite des Hotels und die Gegend hinter dem Hotel ist ein wenig befremdlich in der Nacht. Das Hotel hat ein Wachmann und ein Zaun und es ist sicher
gut für eine kurze Geschäftsreise Das Personal war zuvorkommend Teppich im Zimmer dreckig. einige Wartung benötigt wird. Das Frühstück war durchschnittlich.
The staff here are so friendly and kind and it really makes the place that much better. Shout out to Javier! he went out of his way. I would definitely come back because of the nice people. It was a great place to stop over until we left for the airport - shuttle service, breakfast and clean!
The price was very good for the quality hotel. The staff was very helpful and friendly. It is NOT a Casino. That is very misleading. The description of the location was misleading too. It said that the hotel was 5 minutes from the downtown Center which was false. It is near the central park but the hotel is about 0.5km into an isolated street ending.
I was greeted with an ice cold fruit drink! The website lists free airport shuttle as one of its amenities, but the front desk man told me it was only for guests who stayed longer than 24 hours. I politely said it was one of the main reasons I chose the hotel and was disappointed that I wasn't able to use this service. He hesitatingly picked up the phone and checked with the shuttle to see if there was room for one more in the morning, and sure enough there was! So it was a great turn out - but they should advertise this on the website. Everyone was very friendly. I also was given a breakfast box to go in the morning since I had to go to the airport before breakfast was served. Dinner was very disappointing. I ordered a beef casado, and it was the worst one I have had in Costa Rica (after 9 months of travel). I'm not too sure it was beef, and the beans were not tasty.