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Nicest place I ever stayed in. Brand new luxury.
The rooms, cleanliness, modern, convenience, breakfast etc. Nothing, good experience
Nice hotel with a boutique feel. Hot complimentary breakfast, clean, spacious, and updated rooms. Get 100 channels on television, some of which are HBO and English speaking stations and local South Florida news. Beautiful view of the mountains and city of San Jose. Great location. Only a few blocks from city center. Staff friendly and English speaking. Very helpful with reserving airport transfers at a affordable price. Friendly staff. Would recommend. No complaints.
The Sheratons transportation service is highly over priced use local cabs . They charge almost double the normal rate for shuttle service The shuttle service is highly over priced and they don't know where they are going
I have enjoyed staying there for the last 3 years and will continue staying there I enjoy the Casino and the staff there I don't have anything to say that I didn't enjoy
The hotel staff was excellent with communication and accommodating my needs. The rooms were spacious, spotless, and well stocked with necessary items. The hotel is a bit secluded and not within walking distance of anywhere, really.
This hotel needs remodeling. It looks old and the rooms are old fashion with very low ceiling and old and noisy a/c units. the breakfast plan included with the room is not buffet and honestly is very small portion. Infraestructure and poor breakfast.
The staff was very helpful. Or original room did not have the right beds for 4 adults. They immediately found us a better room, no questions asked.