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Decor and art work is very upscale, great price, exceptional clean and modern. The bathroom has glassware not paper or plastic cups, blow dryer and nice towels. The coffee for a hotel was phenomenal. The bed was extremely comfortable. Was very quiet, and TV had great chanel options for English speaking and sports. The breakfast was outstanding. No transferse available. I needed a transfer. No microwave or bath robe. But didn't need it anyway.
Amazing service, greeted us with fruit juice and snacks. Front desk was so helpful and kind. Will definitely stay here again.
Top notch staff in the hotel and restaurant. The art is simply beautiful and the facilities are brand new and luxurious. I think they are setting the pace for luxury in the San Jose area. If you don't drive, which is absolutely frightening in San Jose, you will be limited on things to do around the hotel. But if it's for a couple nights or a meeting this place is very nice!
The whole hotel was very clean and staff were friendly. The restaurant was delicious for breakfast.
I've stayed here 3-4 times so far. It's my go-to when I arrive Costa Rica and depart. The staff is very helpful, the rooms are very clean, I wanted to take the bed with me - very comfortable! I have only tried the New York Strip and tiramisu - both amazing. A great quiet little hotel. Very very strict on their 11 am check-out time.
Had Netflix on their tv's Helpful at front desk, but not polite for Costa Rican standards
The beds,work comfortable Major sewage problem, breakfast issues and staff unwilling to help with excursions or seeming to have a problem ordering takeout for guest!! I requested to speak with the wonder, no success.
The rate is perfect for quick business stops like mine. Toilet paper...every single time I stay here. Either its to low quality or to "eco friendly" for me if thats why is the way it is. Please change it!
Close to airport. Great front desk staff.
Very close to the airport and a free shuttle every 1/2 hour. A good first or last night stay. 6-7 restaurants right across the parking lot.
El hotel es.bonito El servicio es pesimo
Location, close to the airport and has restaurants available for those arriving in the evening
Everything about the hotel was just perfect. It was right down the street from airport and the shuttle takes you there every 30 minutes. I had family staying on another floor and the elevator only allows you to go to your floor. Good security but too good I guess
The price for one night was amazing, and the location to the airport was really convenient. If I had a layover in San Jose - Alajuela I would definitely stay there again. Continental Breakfast was not included with the deal I got on Kayak.
Location near the airport is its main advantage. Inside is peaceful, clean, modern, and comfortable. Front desk staff gave some great advice including that we return our rental car the night before our early-morning flight, and that the rental car shuttle would bring us back to the hotel. This was the best idea and greatly simplified our morning of departure. The hotel shuttle to the airport was quick and efficient. The pool is tiny, and tucked away in a back corner. The cafe/restaurant in the lobby is modern and inviting with a great looking menu, however, our waitress was the slowest on the planet. Every step took about 5 times longer than it should have. Even when we finally caught her eye (the place was 90 percent empty at the time), and indicated that we wanted the bill, she took another 10 minutes to finish sorting cutlery before coming over and putting us out of our misery. The food was good, but the service was terrible.
Close to airport, affordable, queen-sized beds, big enoigh for 4 adults Some of the staff wasn't the friendliest, but no one was rude. They were all informative. No complaints!
Great time at the hotel. Modern, clean, easy to access from the airport. No complaints at all