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Clean, big room, very nice maid, check-in was quick,early, and painless check-out was not so easy or quick or painless, actually almost ruined our stay
the overall service and accommodations
we were thrilled to get an upgrade to a suite upon arrival. the front desk staff was wonderful - taking some time to make sure our stay was exceptional. We can't wait to return to Mohegan Sun.
The valet parking staff went thru the stuff at the back seat of my car.
The staff were very efficient and pleasant. We had all questions answered promptly and with a smile.
Entertainment big plus/ Security checking room cards, staff Bathroom cleanliness with hair over shower wall
Dinner at Michael Jordan's was Excellent! Too much smoke - need to increase the 'smoke free areas in the casino or at least have the smoke free closer to the hotel lobby so you do not smell it when you are shopping or eating in the main area.
Very convenient to the casino. Quite pricey.
great place will come back again...way too far away though no
Das Personal war fabelhaft. Sie waren sehr effizient, höflich und freundlich. Unser Zimmer mit Kingsize Bett hatte auch eine kleine Küche und eine Sitzecke und das Zimmer war sehr sauber. Es gibt auch ein wunderbares, kostenloses kontinentales Frühstück mit French Toast und Egg Mcmuffin-Sandwiches. Es gibt einen kostenlosen Shuttle zum Casino, aber wir fuhren selbst, daes nur ca. 800 Meter vom Hotel entfernt ist und nur eine kurze Fahrt zum Mohegan Sun Casino/Arena. Wir werden auf jeden Fall wieder hier übernachten und ich kann es weiterempfehlen.
Fantastic location, friendly staff, offer a basic but very good breakfast.(No eggs but waffles, fruit, yogurt, choice of breads and pastry, crisp hot and oatmeal, juice, coffee etc. The room's are laid out well spacious island with microwave above fridge below, mini Sink and plenty if counter space. The fan/ heater had a fan only constant option that I like for white noise. The beds were very comfortable! Usually I don't sleep all the first night, no problems here. We had a suite. The hotel wad nIce and quiet. The room was very clean upon arrival, as was the hotel in general.The only reason I didn't leave four stars for cleanliness was the maid didn't empty and clean the coffee machine( extremely minor). There werer HUGE mirrors as back boards behind both beds which kind of me seemed a little weird. They made the room feel bigger though so I just dressed with My back to them...Lol.
Loved the clean and spacious room. Bathroom was immaculate! Staff was friendly and very helpful too. Perfect getaway with my daughter. It can be tought to please an 18 year old girl but my daughter loved the Hyatt. The 2 of walki Misquamicut beach every winter and then spend the night at the Hyatt. Already looking forward to next year! Nothing. All was great!
Beautiful room with a couch! Bed was so comfortable that we slept in and missed breakfast. Excellant shower pressure! Wish breakfast ran later than 9am. No microwave in the room. Shower room with toilet was a bit tight getting in and out. Not very many TV channels and TV kept shutting off by itself after about an hour and half.