Das Personal war fabelhaft. Sie waren sehr effizient, höflich und freundlich. Unser Zimmer mit Kingsize Bett hatte auch eine kleine Küche und eine Sitzecke und das Zimmer war sehr sauber. Es gibt auch ein wunderbares, kostenloses kontinentales Frühstück mit French Toast und Egg Mcmuffin-Sandwiches. Es gibt einen kostenlosen Shuttle zum Casino, aber wir fuhren selbst, daes nur ca. 800 Meter vom Hotel entfernt ist und nur eine kurze Fahrt zum Mohegan Sun Casino/Arena. Wir werden auf jeden Fall wieder hier übernachten und ich kann es weiterempfehlen.
The valet parking staff went thru the stuff at the back seat of my car.
we were thrilled to get an upgrade to a suite upon arrival. the front desk staff was wonderful - taking some time to make sure our stay was exceptional. We can't wait to return to Mohegan Sun.
Very convenient to the casino. Quite pricey.
the overall service and accommodations
Dinner at Michael Jordan's was Excellent! Too much smoke - need to increase the 'smoke free areas in the casino or at least have the smoke free closer to the hotel lobby so you do not smell it when you are shopping or eating in the main area.
Clean, big room, very nice maid, check-in was quick,early, and painless check-out was not so easy or quick or painless, actually almost ruined our stay
Entertainment big plus/ Security checking room cards, staff Bathroom cleanliness with hair over shower wall
great place will come back again...way too far away though no
The staff were very efficient and pleasant. We had all questions answered promptly and with a smile.
Fantastic location, friendly staff, offer a basic but very good breakfast.(No eggs but waffles, fruit, yogurt, choice of breads and pastry, crisp hot and oatmeal, juice, coffee etc. The room's are laid out well spacious island with microwave above fridge below, mini Sink and plenty if counter space. The fan/ heater had a fan only constant option that I like for white noise. The beds were very comfortable! Usually I don't sleep all the first night, no problems here. We had a suite. The hotel wad nIce and quiet. The room was very clean upon arrival, as was the hotel in general.The only reason I didn't leave four stars for cleanliness was the maid didn't empty and clean the coffee machine( extremely minor). There werer HUGE mirrors as back boards behind both beds which kind of me seemed a little weird. They made the room feel bigger though so I just dressed with My back to them...Lol.
Very close to Mohegan Sun and offered free shuttle service. Also liked the breakfast included with our stay. Was not aware they were remodeling/doing construction. It was unsightly and the interior of the elevators looked extremely worn/dilapidated. I think it will be beautiful once its complete, but was disappointed to see/be in the chaos.
Very clean and the staff very helpful and polite
location Yes it was not a Best Western when I got there. Parts of the hotel, including the pool and gym were under construction. Very disappointing and misleading.
THE SHUTTLE TO AND FROM THE CASINO...IT IS LITERALLY LESS THAN 5 MINUTES AWAY. THE BREAKFAST WAS PRETTY DECENT TO OUR AC WAS BROKEN SO THEY SUPPLIED US WITH A FAN THANK GOODNESS IT IS OCTOBER BECAUSE IT WAS PRETTY WARM IN THERE
The staff were very nice and helpful. Breakfast was perfect. Free shuttle and driver were awesome. So close to casino. The hotel hallways and rooms smell of cigarettes - old stale cigg smell. a.c does not work strongly. glad the window was able to open. Will never stay there again. I stayed on 3rd floor and requested a smoke free room.... whole hallway and room was bad.
nothing really stood out. your average 2 star hotel room can use updating
it was quiet there
Clean, friendly, shuttle service Only that it was under construction but they did tell us that.
Very friendly staff/front desk Waited too long to check into a room because the one person operation front desk was too busy
We had a great stay, the staff at the checkin desk was very polite and helpful. The shuttle service ran to convenient late hours. Hotel was quiet. My only complaint was that our room was too warm and every time we tried to lower the temperature it kept reverting back to 75 degrees. Otherwise, everything was great!
Very Clean going thru a few upgrades / construction, but it did not interfere with the stay at all, place is very clean. great cont. breakfast... staff was great
It was very close to mohegan sun, and it offered a free shuttle to and from the casino. The hotel was under renovation and looked horrible on the outside, which I can understand but it was definitely shocking to drive up and see it in such an unsightly condition, without being notified!
convenient location and worth the price...not a family type hotel since there's no pool, game room, microwave, fridge (in our room at least) but i went with my wife and it was all we needed. i would stay again. In fact we ended up booking a room later the day we check out because we stayed a little later than expected. it's a bedroom. instead of having micro fridge and microwave in all rooms they charge more for rooms with them...however there were none of those rooms available. they should maybe just get some. There nothing above an okay bed.(i would not say it was uncomfortable) shower and tv.
They were very friendly, nobody was rude. They had a sign offering free toiletries if you forgot something and when we called because we did forget a toothbrush they accommodated us happily. Room was clean and comfy. No fridge in the room. I was prepared for this as I always travel with a cooler and they did have an ice machine.
The beds were very comfortable and the staff was very helpful
Quiet and in a convenient location. Every surface except the bed linens in this non-smoking room smelled of cigarette smoke. The smell is still on our clothes and bags a day later despite spraying with air freshener. It seems like the room was just changed from a smoking room to non-smoking, or that none of the previous guests paid attention to the "No Smoking" signs posted on every door. Pity.
Other then the bathroom having rust stains in the tub, and the smell of smoke when we first walked in,it was clean. I thought the bed was not that comfortable, my husband didn't seem to mind it.
If this had been $60 a night I may not have had issue with it - but the worn quality of the rooms, filthy old tiles on the shower floor and overall plainness in particular make this place tremendously overpriced at $100+. Terribly disappointed in our stay. The place reeked of some chemical cleaner that must be used. The aforementioned tiles in the bathroom - you need to regrout or replace them, it's just terrible.
Clean and spacious rooms.
Very clean, comfortable, and the hardwood is nice! Comfortable bed Good space for a two bedroom Recommend to others!
Clean, quiet, basic accommodations
Nothing Room was broken down. Had an odor. Bed was so old and uncomfortable, springs were coming through. Only stayed because the room was paid in advance. Room was nothing like the picture on the website, that might have been taken 15 years ago. Never again.
Not much Uncomfortable bed and tiny pillows, noisy drunks downstairs