Comfortable rooms and beds with individual thermostats and a spacious bathroom. The hotel is conveniently located relatively close to everything. Courteous and attentive staff. The free breakfast was mediocre to low quality; though they did change out the options daily, the options were few. The eggs were bland and made with egg-beaters as opposed to fresh eggs, and without salsa/tobasco (my preference) I didn't have anything to put on them to make them taste any better besides pepper, which didn't help much - similar issue with the cheese omelets. Also, while fresh fruit was available the first day, it was not changed out daily and by the time we left the bananas had gone brown.
shower pool was dirty, didn't have towels, restroom sink/toilet? (didn't look, just reported) overflowing windows so dirty couldn't see out of them staff only miminimally concerned about pool
Greeted by all friendly staff. Aaa card welcomed with a discount and a smile. Forgot everything and needed all complimentary toiletries and they were a huge help. Breakfast...well balanced and tasty. Something for everyone. Great coffee. Lovely staff. Clean rooms. Big bathroom. We loved the signs on the elevator (one man's junk...another treasure type quote, car pooling." A great surprise since we were looking up hotels by location and cost. We will definitely go back. Thanks to all. I Seemed to be trying to encourage a more "green" environment in regards to laundry and things in the breakfast area were recyclable. However, we couldn't tell if the disposable trays, plastic ware,etc. Really were going to be recycled. We appreciated the effort and still felt a little concern for the amount of waste. And we appreciate that there is an effort. It was a great stay. Thank you.
Unproblematisch, Frühstück, Sauber
Liegt direkt an der Interstate, dadurch für einen Zwischenstop auf längeren Fahrten geeignet. Liegt direkt an der Interstate, dadurch recht laut. Frühstück eher minimalistisch.
Sehr grosse Zimmer Mitarbeiter wirken ungeschult
Lage etwas trostlos direkt am Highway, daher auch etwas laut
The staff was pretty nice, especially the cleaning staff. My room was bug-infested. The floor was sticky. A cop staked out the hotel for most of one day. All in all: shady and gross. Do not stay here, no matter how tempting the prices are! I left early and moved to a much nicer hotel!
The only good thing about this place as the housekeeper. Very friendly, leaving the room always clean also with enough towels. The location is bad, the entrance is creepy it doesn't look thT there is a hotel in that area especially if you don't know the area. They offered " Continental breakfast" which was a joke : coffee, creamer, white bread ( the only choice), butter, jelly, and cereal, REALLY. The room needs a renovation big time. It was very old. Bathroom door doesn't close. The sink in the bathroom was liking day and night so the first night I couldn't realized where the noise was coming from. So the second night I had to pu it a towel to minimize the noise in order to sleep. Bad experience in this place.
The price is too high for one night. I should had got a discount for same day booking or a cheaper price if you left way before the time you supposed to be out.
Nothing A complete fraud. Made the reservation through Kayak and received a price. Show up, and the guy behind the bullet proof glass says "There is a error with the rate, I cannot honor it". I ask him what the new rate is, and he says $ 79.99, which was more than double what the rate I had confirmed from Kayak. I decided to go elsewhere, especially after the guy just rented a room for "a couple of hours" to a lady who was "working". Place is a dump, in a bad neighborhood. Do not stay there!
The room is clean, tidy with nice furniture, hdtv and comfortable mattresses. The hotel is currently under renovation. Therefore, the gym is not available, which is listed in the web site.
Location to Yale. Clean. Expensive parking.
Facilities are modern and up-to-date. Very clean. Parking fees are not included in booking prices
The room was clean, well furnished and comfortable Having to pay extra for parking
friendly staff, quick checkin/out, clean rooms, great location AC was set to 60 deg but never got below 72-75.. and the bed wasn't overly comfortable.
Location in downtown New Canaan Someone is apparently in it for the money only here, the New Haven Hotel offers no value and certainly no "caring" attitude. For that it charges too much at $ 159 per night. You get: - Good downtown location. - Clean room, good size. - Thin walls, to hear the neighbors, and everyone from the hallways. - Mattresses of dubious quality. - Breakfast, a stale buffet in a dark 2nd floor room, is an unfriendly reminder that nobody cares, and at $ 13.99 someone wants to make good money. - Self parking at the Temple Garage at $ 20 overnight, when the public rate is $ 16, no value add, just a surcharge by the hotel. Staff could have pointed out that there is a free parking on weekends around and across... - Very friendly and helpful receptionist, one person only. And Housekeeping knocking at the door at 9am on a Sunday morning makes this a bit of a bad dream in New Haven. Good luck!
The whole hotel had a complete overhaul, as did our room. The smell of fresh paint and carpet... Love it. The rooms were spacious, absolutely spotless, (almost) everything brand new, great big beds with lots of pillows. I couldn't understand why they would choose to have such a big renovation, obviously everything was well designed and good quality, only to leave the old shower floors in! Especially as ours was actually quite worn and grubby. The combination of old browning plastic with shiny new marble is not my idea af a design feature...
A clean renovated hotel just a few blocks walk from Yale's old campus and art galleries. The breakfast buffet was inexpensive and ample and the rooms were clean and comfortable.
Everything was very clean, and the rooms are quite nicely appointed. Most of the staff was very nice, too (there was just one check-in person who I found a bit rude). No breakfast included - even of the most basic kind. It's located on a somewhat dicey street. The workout facilities were minimal. The views from the room were ugly, and a bright light from the garage comes in unless you use the full blinds.
Front desk staff was very hospitable and friendly. When I asked for a room modification instead of acting like it was nuisance they happily looked into it and ended up accomodating. The room was clean and very comfortable. I will definitely be returning!
It was very easy access to and from the highway and downtown. Always wasn't far from the wedding we were going to. Also the free breakfast was good. The LA Quinta was not very comfortable sleeping. The parking was over crowded and the rooms could use a freshen up.
Room was clean. Kind of a rough area. People drinking in the parking lot. A lot of screaming and yelling in hallways at night.
No deposit. Location is good. Free breakfast foods. Plywood sink front. Old water bottles under tv stand. sound of traffic in the room.
There isn't really anything nice I have to say about my experience. The location was good. Facility in serious decline. Room should have been $79 a night not $129 for the lack of quality.
The Staff was great friendly and helpful. When I got to my room the ceiling had hair stuck to it and the bathroom sink was broken. I tried to use the fitness facility and they had no towels, no wipes and the tv was turned up very loud and there was no remote in site.
The staff is always very friendly The bathrooms have not been updated.