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Paul at the front desk is awesome! Any questions we had he had the answers for us. Whether it was dining or entertainment he knew it and provided it! They need a mini fridge in room is all I can think of.
Mediocre Our room was too small, bed too small, and it smelled of cat odor for $250 a night online. Our friends down the hall had king bed, large bath with granite counters,& frig. for the same price. We had a small closet 6 in.deep , only room for 3 garments on each side. Breakfast was average and very crowded. Location was good and close to main street. We would not stay here again. I tried to fill in the survey
Nice, authentic, western feel with stuff grizzlies, walls and more in the lobby and beautiful woodwork. Rooms have been redecorated Nice, authentic, western feel with stuff grizzlies, walls and more in the lobby and beautiful woodwork. Rooms have been redecorated.
The room was clean, spacious, and comfortable. Beds were comfortable. Bathroom was very clean. Bathroom was small, but not uncomfortably so. AC worked well and maintained a consistent room temperature. Internet connected quickly, and was reasonably fast. Big selection of TV channels. Very friendly and helpful staff. Very good value. Convenient location, easy walk to restaurants, bars, and shopping. If you recognize that this is an older, classic style (with real room keys) travel-motel, and have reasonable expectations, you will love this place! Tight parking.
We enjoyed our stay in West Yellowstone. I was happy with the Holiday in because I was looking for a two bedroom suite and this was very nice. It was a little bit expensive and didn't include breakfast but would definitely stay there again.
When I booked this hotel I was a bit hesitant on how it would be but all my fears were quickly reversed! Great staff, clean lobby, amazingly clean bathrooms, Eco-water fill (near restaurant you can refill your water bottles with purified water which was very nice) quiet and relaxing atmosphere. Everything I was hoping for and then some. Only downsides, at least to us and this is probably due to the fact that we live in vegas and are used to a 24 hour town, the breakfast does not start until 7 which is late to us. We went into the park at 6:15am and wanted breakfast before but no chance. Make sure you know when you are going places if you pay the extra for the breakfast tickets. We ended up wasting 2 for this reason. The second morning we did get breakfast and used the coupons but we did have a couple issues. The waiter told us his life story and how he was not a morning person and would probably screw up our order, well he did. This annoyed us, he also told us some of the issues with t...
Expensive, out dated rooms in needs of renovation. Noisy, with thin walls. You can hear all conversations from your neighbors. Had to get up twice to report a noisy neighbor above me. The staff finally did something on the second request. In fairness, the hotel management refunded one nights stay as compensation. Will not stay there again.
Staff were very helpful even when the cattle bus arrived with 60 people standing in the lobby and we could not even get in to go to our room! The TV is much too limited with no direct TV or good channels and no guide for the channel list!
The bed was comfy and soft and the rim was clean. The breakfast was very mediocre for the price of the hotel.