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I thought it was a non smoking room. It smelled like it was a smoking room. The ac was loud.
Had a pool and hot tub, friendly staff, price, worked with our late check in, quiet. It looked as those someone slept on the sheets before us, and the hot tub was a darker yellow color probly because of improper chemical treatment is my guess still made me uncomfortable tho. Pillows were awful, the bed was comfortable tho. No fridge for our left over food.
Coni the manager was an excellent host for the conference that we attended; despite power outages, etc free ice machine close to my room. I would like to return to the Radisson Billings and stay in the Executive Suite; as intended, comped. the teenagers/young adults who managed the front desk lack professional training and the one who booked my room placed me in the wrong room. due to the technical issues with the electricity: I was never able to get the room that I paid for on hotels.com I spent $124 a night for the Executive Suite Atrium - double queen for THREE nights and NEVER was able to sleep in the room I paid for. After an eight hour day in a conference, I wanted to relax; but, instead I was on talking with hotels.com who would "call the Radisson" to try and resolve my issue. I spent three days in the far most room possible from the atrium. the door would jam every time one of us would use our keys. the room was dirty. there were suspicious looking teenagers and wanderers in the halls at all times of day. the room wasnt even worth $100 a night. The fixtures, carpeting and walls in the hallways were dirty, waving, or stained. there are light bulbs out. dead trees at every area in the parking lot. There are a lot of shananigans going on, in the back of the hotel with the some of the workers and/or people affiliated with workers (who shouldnt even be there). My back and neck still hurt from 4 people being crammed in the smallest/worst room in the place.
A larger room than usual (#250); a nice surprise. Parking is always competitive and feels somewhat unsafe late at night due to odd under-building spaces and dark corners. Downtown Billings not the safest place for this kind of lot. Finding your room and nearest stairs is also problematical due to add-on feeling to the buildings.
Beds were clean and comfortable. Shower and Bathroom were amazing. Price was decent. Had a billing error but it was promptly fixed. Location and Parking is strange. Restaurants are limited until you drive a mile down the road. Everything seems to close early.
No breakfast. Long wait on hold to reserve room. Finally hung up and used kayak. Then received no hotel points.
Insgesamt ein solides Hotel. Meine Frau hatte Probleme mit dem Komfort der Betten, ich aber nicht. Frühstück voll von Kohlenhydraten mit wenig verfügbaren Proteinen.
Die Frühstücksbar muss modernisiert werden. Braucht mehr Auswahl und muss aufgefüllt werden. Die Sachen gingen um 9 Uhr morgens aus und wurden nicht wieder aufgefüllt.