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We traveled up for Spring Break, which I found out is a week earlier than South Carolina's spring break, me and me 9 and 10 year old daughters to visit my parents. The condo was amazing, way bigger and better than I could have imagined! Especially for the price! Next time I will bring more family! We stayed in the Raquet Club Villas, I absolutely loved the decor, and the attention to detail to make the stay comfortable. Providing the necessities with trash bags, pots and pans, laundry detergent etc. Especially that they tell you what all is provided before so you don't have to pack it and show up and see that you really could have packed those other cute shoes you wanted to bring, bug has to sacrifice the suitcase space for dawn dish soap ha! #girlproblems Everyone was super friendly, staff and even the people staying there too! I also really appreciate the extra security features at the gate, made me feel much more secure knowing the people at the gate were actually checking to make sure you actually were supposed to be there. Since I am a single mom with two young kids, it really meant a lot to me! So many times you see people at gates that just wave at you as you go through, I saw one review that didn't like that because maybe they didn't have the proper pass when they first got there. But before you arrive you get an email outlining all of that and there is an attachment that you have to print out that is your entrance to the gate, so I had no problem at all! Overall I was very impressed with the whole experience! Will definitely be back again! The only thing that I would maybe do differently next time is schedule a time when it's more of the prime season. We went on our spring break here in Oklahoma which is actually a week earlier than the schools there, so there was quite a bit of construction going on on the pavilion to the private beach area, couple pools were closed, etc. Which I totally understand it makes sense to do the maintenance repairs when it's an off season, that's good business sense. So really it was not doing my homework before hand. Or even if there was a schedule stating that these are our winter dates and hours etc. Or even if there was an indoor pool would have been fantastic. Another thing is the bike rentals are pretty steep on price, for me and my daughters to rent bikes for a day it was $80, I don't regret it though we had a blast! Also the island adventures place where you can get information on little excursions and carriage rides was closed on Tues and Weds, which I wish I would have known before hand because we would have stopped in on Monday, but with not knowing that we went and had dinner etc and then decided to go on wed only to find out they were closed and since we were flying out early Friday morning it only have us one day to set stuff up to do. To sum it up I think if there was a posting of hours and peak season times would help tremendously! But now I know for next time, and there will definetely be a next time!
Extremely well maintained favility withbright, trained staff. Luxiry resort in premium location. Pooll ules need to be enforced by staff. Adults and k7ds playing football at beach pools,with hard leather footballs veey rude no concern for safety of other guests. Two or three towel staffers sitting at kiosks are not greatest use of personnel when they could,easily check pools and enforce states rules. Addingan adult only got fun near quiet pool would be great.
Surprisingly large condo for the price. I will definitely be back with more family next time. This trip was a long weekend with just three of us. We had a great time with nearby activities and wandering through Charleston. The beach is beautiful. Charleston and Isle of Palms is sweet, southern charm meets the sand.
everything was very clean and comfortable. the beach is nice and plenty to do in withh easy access no complaints
I stayed at the Boardwalk Inn, just me and my 8 yr old son. The room was plenty spacious, clean, and convenient to the beach. Plenty of options for eating if you don't want to leave the resort, but of course the food on-site is pricey, you are paying for convenience not necessarily excellent quality food. We had a great time and would stay there again. Parking is convenient and free which is nice. I used the valet service and found the valets to be very friendly and helpful. Everyone I encountered was very nice, friendly and helpful. We were there during the weekdays, so it wasn't overly crowded, but I had no problems checking in or out. I ordered room service for breakfast and it was always delivered in the timeframe requested. I used the resorts beach rental service for chair/umbrella to be set up on the beach and it was so nice and convenient not to have to lug my own stuff all over. Oh and fyi, you do not have to pack your own beach towels like I did, which take up space in the bags as they provide 1 per person and you can change it out anytime you want at several convenient locations. No complaints here! Had a great time and would stay there again.
The view was awesome. The room was beautiful. Everything you wanted while you were not at home was in this room. His and her sinks, large tub, washer and dryer. Did I mention a beautiful view! My husband and I were harassed by a gentleman at the gate who did not want to let us in and was rude. Prior we went in another gated entrance (wrong one) and the woman reacted negatively but was okay once we asked to just turn around. In addition the check in time is way too late! Eating options are limited and gratuity @ 20% along with delivery fees. In addition I believe I was bitten by a bedbug.
The location and the beach are beautiful. Everything is in place for a fantastic resort. The staff was slow and unresponsive across the board. Took way too long for service at every single venue, no one worse than the other, as if this is the way they are instructed. The food products served were bland, expensive, and unattractive, yet priced as if they were prepared in a 5 star kitchen. The staff uniforms looked more like they worked in an Applebees than at a $300+ dollar a night resort. The signs and directions around the resort are difficult to follow if it is your first time there.
Excellent staff! Sent us a gift when they found out it was hubby's birthday.
The two-bedroom condo was homey and comforting. We loved having a screened in porch that overlooked the marina. Perfect getaway! Beach was not easily accessible. We had trouble finding parking and where to access. Needed coffee filters for coffee pot.
Great location to the beach. Very secluded, so your eating options are very limited, primarily to restraruants at the resort only, which are all very overpriced. Everything there costs something. The 'free' valet and bell hop service are not actually free. Also costs money to play tennis, play golf, rent a bicycle, and even rent a beach chair.
Cleanliness. Location. Bathroom was tight but clean.
Very good location, convenient to all downtown activities and historic features, clean, traditional atmosphere, courteous staff, reasonably priced, built-in restaurant and very interesting and sociable host with a foreign accent. January 5 was a cold night and the room was chilly with no extra blankets, and the thermostat didn't seem to help. The cost for parking in the adjacent garage seems a bit excessive two half days and one night $17. Kind of like the golf course with $5 green fees and $50 golf balls.
Bedding was comfortable and overall furnishings were updated Small Bathroom
The Frances Marion is to Charleston what the Peabody is to Memphis, the Edwards is to Jackson, Miss., and the Reed House to Chattanooga. All are hotel with history and character. More than that, all the staff at the Frances Marion could not have been nicer. Liked it all.
The beds were so comfortable and cozy and we did not hear any of the traffic on King Street on the 10th floor. It was very clean and our view was great. Could not beat the ideal location in Charleston plus a great parking garage. Very nice staff and overall it was a great experience. I will book again very soon. The bathroom we had was very small and reminded me of a cruise ship but we were only there for two nights so it was not a big deal with my daughter.
Great location,great staff,clean gym.Nice room but bathroom is on the small side,very comfortable bed and pillows.great charming lounge with great bartender.restuarant has good breakfast at a reasonable price.First time we've stayed down this end of king st, it won't be our last.Been coming to charleston for 25 years,you can't beat this hotel for the price!
Rooms clean, large and well furnished. Staff was great, from the bellman to the valet to the front desk. Starbucks in lower lobby a nice feature. Hallways have some deferred maintenance.
Clean, large room and lobby. Friendly staff. Front desk didn't text me as promised when room was ready, but otherwise ok.
Friendly staff Paying for parking, no coffee in lobby, no free breakfast
good location They upgraded our room because they didn't have the original room we booked upon arrival. We were staying 5 days. after two days they kicked us out of the upgraded room and moved us to a room half the size saying that the room they upgraded us to was already booked beyond our current stay. This put a damper on the remainder of our stay at the hotel due to the room being a little too small for two people Also the other guest in the hotel that had business meetings were very rude and arrogant and continually blocked the top of the stairways coming up to the main lobby.
The hotel is dated and worn out. The rooms are small and very old. The bathroom is only large enough for one person and the plumbing is ancient. The hotel is overpriced for what you get. The manager was not at all accommodating when we didn't get the type of room we booked. I would never stay at this hotel again.
I loved the location of the hotel, close to everything and just off King Street, the best shopping in the city. The rooms were spacious and clean, and hotel seems to accommodate a lot of people. The Swamp Fox restaurant was very good for breakfast. A wide variety on the menu with a Starbucks just outside of in, still in the hotel. The hotel is very noisy at night due to screaming and honking of horns on the main road-and I was on the 7th floor. I wish the hotel had a free continental breakfast and that you did not have to walk a block to get to the hotel parking, which is the city garage.
Spa braucht Hilfe!
Unser Zimmer war im obersten Stock und absolut fantastisch vom Zimmer selbst über das Bad bis hin zu der atemberaubenden Aussicht! Es war perfekt und übertraf meine Erwartungen! Es gab nichts, was man nicht mögen würde! Ich würde immer wieder kommen!
Jedes Detail im Zimmer war erstklassig und luxuriös. Der Verkehrslärm war sehr laut während der Nacht
Es handelt sich um ein individuelles Haus, gut geführt,in ausgezeichneteter Lage mit Swimmingpool.Das Hotel befindet sich in einer der sehenswertesten Staedte Nordamerikas. Das Parken wird nicht im Preis verrechnet, sondern im Parkhaus bezahlz.
Nicht das Geld wert. Zimmer sehr teuer
the vendue was wonderful. the staff were firefly and helpful and the room was very comfortable and well appointed. the location was also great. if you want even more character it may be better to say in the 26 vendue building but the advantage of 19, where I stayed, was that amenities were closer.
The location cannot be beat--the art throughout adds to the atmosphere of the hotel. Bed too high up--I needed a stepladder to get in--the hardwood floors were shined and polished so much that I thought I would slip and fall.
Location was excellent. Walk to many restaurants, the waterfront, carriage rides and an open air market. Wonderful service from everyone there. Rooftop bar was fun! It was very expensive, room was tiny, no views
really lovely hotel. The service is what stood out the most to me. Every single person I encountered was top notch (even more so than some internationally-known hotels I have stayed at). Even when there was a tiny issue with my room service (more on me for being picky) - there was no attitude from anyone, everyone was happy to make an adjustment. The replacement meal came in less than 10 minutes with apologies from the chef even! (And the meal was delicious, btw) I even received a follow-up call from reception about 30 minutes after I got to my room to make sure everything was ok. That's never happened to me before. The room was beautiful--dark wood floors, large four-poster king bed, updated bathroom. Top notch service, great location right by the waterfront and some amazing restaurants. Noise: the wood floors are so beautiful, but that means you have to hear your inconsiderate neighbors clunk around on their floors with their shoes on. Perhaps a very sweet note when guests check in (or in the room) that while the floors are beautiful, please be mindful of your neighbors and take your shoes off while in the room." Also, in the morning I could hear everyone's conversations from the hallway very loudly! Size of Room/Bathroom: this is with the caveat that I had a very low rate that provided me with one of the more standard rooms, so it was not necessarily unexpected. For what I paid, it was a decent size, bathroom just decent size as well. If I actually planned to do work while there, I would recommend getting a bigger room as mine did not have a desk.
Perfect location and an art lovers dream. The room could have been cleaner
Location, ambiance; roof deck No Fitness area; limited toiletry selections; a little noisy ( it's old); you will pay a lot!
Clean, friendly staff, perfect location! Wifi was spotty
The overall vibe, from the room decor to the customer service was outstanding. Everything was clean, the room was better than expected, and the whole hotel was fun to walk through and view the artwork. The customer service across the board really made the experience though. Everyone was fantastic and eager to assist! Only two minor strikes. The bed was almost too comfortable. It was extremely soft and the pillows were softer. The rooftop bar was an awesome experience in the evening, however we arrived for lunch the first day and over half of the menu was unavailable at the time.
Walls are thin. Can hear neighbors
Parken umsonst. Nette Mitarbeiter. Gute Sauberkeit. Sehr große Dusche.
Das Zimmerpersonal war sehr freundlich. Das Hotel im großen ganzen sehr ordentlich. Das Personal am Empfang war nicht besonders freundlich und eher inkompetent. Es wurde bereits ein paar Wochen vor unserem Aufenthalt eine Anzahlung für die 1. Nacht abgebucht. Bei unserer Ankunft war aber weder unsere Buchung noch die geleistetet Anzahlung auffindbar, sodaß wir nochmal die komplette Rechnung bezahlen mußten. Erst durch die Einschaltung von booking.com konnte das Problem gelöst werden und der Anzahlungsbetrag wurde uns zurückerstattet.