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The location and the beach are beautiful. Everything is in place for a fantastic resort. The staff was slow and unresponsive across the board. Took way too long for service at every single venue, no one worse than the other, as if this is the way they are instructed. The food products served were bland, expensive, and unattractive, yet priced as if they were prepared in a 5 star kitchen. The staff uniforms looked more like they worked in an Applebees than at a $300+ dollar a night resort. The signs and directions around the resort are difficult to follow if it is your first time there.
I stayed at the Boardwalk Inn, just me and my 8 yr old son. The room was plenty spacious, clean, and convenient to the beach. Plenty of options for eating if you don't want to leave the resort, but of course the food on-site is pricey, you are paying for convenience not necessarily excellent quality food. We had a great time and would stay there again. Parking is convenient and free which is nice. I used the valet service and found the valets to be very friendly and helpful. Everyone I encountered was very nice, friendly and helpful. We were there during the weekdays, so it wasn't overly crowded, but I had no problems checking in or out. I ordered room service for breakfast and it was always delivered in the timeframe requested. I used the resorts beach rental service for chair/umbrella to be set up on the beach and it was so nice and convenient not to have to lug my own stuff all over. Oh and fyi, you do not have to pack your own beach towels like I did, which take up space in the bags as they provide 1 per person and you can change it out anytime you want at several convenient locations. No complaints here! Had a great time and would stay there again.
Surprisingly large condo for the price. I will definitely be back with more family next time. This trip was a long weekend with just three of us. We had a great time with nearby activities and wandering through Charleston. The beach is beautiful. Charleston and Isle of Palms is sweet, southern charm meets the sand.
The location was great. We had an ocean-view room on the 3rd floor so it was an ideal spot. The hotel is a little run-down and could use sprucing up. We had to go under the hotel to get to the beach access ramp and walking through it was uninviting - there was litter everywhere and the hotel never bothered to clean it. Also, there were no showers or faucets to rinse off the sand.
The location is beyond excellent. The hotel has tremendous potential to be a cash cow, simply due to the location!! It is in bad need of repair. It's dirty. Although the front desk staff was excellent, the housekeeping staff was poor, at best, and non-existent, at worst. It is roach infested. At the price, it would be an excellent spot for young families on a tight budget. However, it's too dirty to bring small children into.
Location, right in the heart of Isle of Palms, on the beach. Management staff was very friendly and eager to help. Door did not shut all the way unless you slammed it. Maid left ours not completly closed. Noticed other doors the same way. Maids need more training and motivation -- did not dust, little things.
Die Lage ist das beste an diesem Hotel. Der Parkservice sehr chaotisch und nie die Stoßzeiten vorausgeahnt, musste selbst meinen Koffer aufs Zimmer tragen ... überteuert für den Service oder für den fehlenden Service
habe die Atmosphäre und Aufmerksamkeit der Mitarbeiter sehr genossen. Ausgezeichneter Fitness- und Wellnessbereich. Perfekte Lage für Geschäfte und Restaurants. Mangel an Filmen im Zimmer.
Spa braucht Hilfe!
Es handelt sich um ein individuelles Haus, gut geführt,in ausgezeichneteter Lage mit Swimmingpool.Das Hotel befindet sich in einer der sehenswertesten Staedte Nordamerikas. Das Parken wird nicht im Preis verrechnet, sondern im Parkhaus bezahlz.
Nicht das Geld wert. Zimmer sehr teuer