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The rooms were clean and that they were in the process of upgrading their facilities. Breakfast was excellent! Staff was a little short when we had issues getting into the room because of a default with the door, but the maintenance man was extremely helpful and polite.
Facility was clean and staff friendly
Room was clean, staff great, breakfast excellent!! Very minor issues.
The lobby and the staff (front desk) were the only to things that were nice. The rooms look like they have seen some bad stuff go down... the bathroom was falling apart the lock on the balcony door was being held in by two screws that were barely screwed in. The last night I was there I locked the door and was awakened by a sound, I went to use the restroom and noticed that the door was no longer locked... needless to say, it was difficult to get back to sleep after that
Clean room Clean pool Phyllis was AWESOME!!!!!! She did everything she could to make my stay enjoyable
Recent upgrades done. Friendly and knowledgable person at the counter. The restroom floor and shower was dirty, the room had an obvious layer of dust. Overall not very clean at all. Simple repairs that if they were done and room was clean this hotel could be at it's potential.
Great price, location for trip to Carowinds. Limited tv channels. Could hear someone walking above us back in forth until 3am in the morning. Floors and walls seemed thin.
Was close to carowinds and cheap. Did not have the room we reserved were forced to take a different type room with 2 small beds
Proximity to where I needed to be was good. Room prices way to high for accomodations. We were not put into the double queen room we had booked, instead we had one queen bed for two adults and one 10 year old child. The bathroom had not been cleaned well as there was hair in the bathtub.
We only stayed one night, but were very pleased with the overall appearance of the room, the bed and linens, cleanliness, and facilities. The breakfast buffet was great!
Right out the gate of Carowinds which us where we were heading both days. we were very thankful for the staff and their service. internet service isn't the greatest though.
Enjoyed our stay , good value for the cost. My wife and I would definitely go back.