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Facility was clean and staff friendly
The rooms were clean and that they were in the process of upgrading their facilities. Breakfast was excellent! Staff was a little short when we had issues getting into the room because of a default with the door, but the maintenance man was extremely helpful and polite.
Room was clean, staff great, breakfast excellent!! Very minor issues.
The lobby and the staff (front desk) were the only to things that were nice. The rooms look like they have seen some bad stuff go down... the bathroom was falling apart the lock on the balcony door was being held in by two screws that were barely screwed in. The last night I was there I locked the door and was awakened by a sound, I went to use the restroom and noticed that the door was no longer locked... needless to say, it was difficult to get back to sleep after that
Recent upgrades done. Friendly and knowledgable person at the counter. The restroom floor and shower was dirty, the room had an obvious layer of dust. Overall not very clean at all. Simple repairs that if they were done and room was clean this hotel could be at it's potential.
-The essentials worked well...hot shower with good pressure, cold AC, comfortable beds, functioning fridge and micro (once I plugged them in). -The location could not be better for a family visiting Carowinds. We watched the fireworks show from our room. -The onsite Mexican restaurant had good, inexpensive food. -Didn't try the pool but it looked like it was nice. -The hotel was obviously in renovation -The halls and elevators smelled like something...either smoke or stench or perfume trying to cover up the smoke and stench...best thing to do is gut the "dated"carpet and start fresh -The carpet in the room was stained as well...not a big deal if you are spending your time at Carowinds. We got the room to sleep in and it was fine for that.
I would stay there again. The room was very comfortable and clean. Staff was quick and nice. It was very close to the attractions we were there to see.
Courteous staff who cares, adequate breakfast, and super clean. Do not hesitate to stay here, especially in the off-season. Could be a bit of a traffic hassle during the theme park season though. Convenient to gas and food, as well as industrial parks around the area.
Traveling through to Florida in late January finds this place to be very quiet. Although among other hotels it is out of the way and you have to be alert to find it coming off I77. Staff, room, furnishings, and parking were very good. Cracker Barrel (ugh!) and a local Mexican restaurant within easy walking distance. Not much info in the room about nearby restaurants. Breakfast ok for light eaters but if breakfast is important to you grab a snack here and be looking for more fortification elsewhere! Very easy off/on to I77.
Great stay for a Carowinds trip. Unfortunately, internet is offered, but costs extra.
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The convenience of being around the Interstate but could not hear the noise of the traffic. Some shady characters that were staying in the hotel