Desk staff was great. Offered complimentary appetizer via room service as gift to celebrate birthday of son (reason for trip). Cleanliness of room somewhat lacking. Doors to bathroom slide together. Didn't 'match' thus privacy greatly limited for both aural and visual. Room small. No little half refrigerator or microwave. Just expected a few more room perks for $300 a night tab. Most I've ever paid for hotel room this small.
We liked the location. It was nice to be able to be right downtown. First the pool was closed for re modeling. Why would you close the pool during the middle of summer? We were hoping to at least have a refrigerator in the room. Having to pay full price for parking during the weekends was shady since I could've parked a couple of blocks down the road and paid $2. I told the valet I didn't want to continue my valet parking after 1 night and they charged me for all 4 nights. The king size bed was uncomfortable and didn't have a fitted sheet so every night we had to get up and fix the bed so we weren't laying directly on mattress.
The breakfast was dope, the beds were great, employees are some of the best. Rooms don't have have refrigerators for some reason and the ac hardly worked.
The Christmas decirations Nothing
Der Aufenthalt im Hotel war ein voller Erfolg. Der Empfang an der Reception war auch für Reisende mit dem nicht ganz gewohnten amerik. Wortschatz hervorragend. Das Servicepersonal war allgegenwärtig aber dezent im Hintergrund. Das Frühstück war kontinental aber ist mit unseren europäischen Maßstäben angepaßt.
Suite itself was fine, once we got to it. Sent to suite at first with handicapped bathroom (no vanity in bathroom) and had to request another suite. Entire atrium/lobby area under construction, only 1 of 3 elevators working and signs indicating which one were wrong - so long walks around atrium to wrong elevator and back, then very long waits for very crowded elevator. Corridors partially obstructed by construction materials/equipment, construction crews competing with guests/staff for 1 elevator in service.
Nice sized bed and room and was very clean The lights in the front part of the room wouldn't turn on which thus made the room rather dark
Room was clean and well laid out Entire hotel under renovation. The entire courtyard, restaurant, front desk, etc. was in temporary and unsatisfactory areas. We had visited last year and only returned because of a good impression. If I had know about the renovations, would have stayed elsewhere.
Breakfast, manager's reception, pools, atmosphere, aesthetics.