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Breakfast staff was inadequate and understaffed on Friday (graduation day from USMC MCRD. Every Friday occurrence.)
The hotel was no great shakes. Could not change the shower head for a different setting. Heating/cooling system was sketchy. Had to go thru all channels to change stations on tv, could not input directly. Breakfast was just average.
The staff was excellent Kristi, Curtis, Donna, and Lindsey were the best.
Restaurant has reasonable prices, nice little bar with indoor and outdoor seating. Funny bar tender! This was our second time staying at this hotel for Marine graduation. We would recommend this hotel to anyone.
Great Value, clean, comfortable, great staff. Overall great experience.
The location was great! Only minutes from downtown. The view of the marsh was nice. Kids eat free for breakfast and dinner, although we did not eat at restaurant it was a nice promotion. Nice channel list for kids. 1. We did not have a shower cutain at all in the bathroom. 2. The staff was just so so. We were rarely greeted when entering and rarely recieved a good bye when we left. I don't want to sound picky, but I didn't ever feel like we were a valued guest. 3. The bathroom was filthy! Hair berets found on the floor and the sink(was it not wiped down?). Mold in the shower and residue/hair all over the towel rack. And again, we did NOT have a shower curtain, so water went EVERYWHERE! They also had a tile floor, so we then had to use all of our towels to prevent from slipping. 4. Pool was way too hot. I would guess it was 85 degrees and it was 99 degrees outside in July, so it was not refreshing at all. 5. There was only 1 elevator working which meant long waits. 6. The door to the fitness facility would not open, so I am not sure how to rate it? 7. Not a good experience, unfortunately.
Everything was nice.
The rooms were very modern, friendly front desk, large variety of food at buffet. All you can eat, with band duo. The Easter buffet check was a surprise, did not get a price or menu beforehand. Check was $115.00 buffet dinner for two, +$15.00 tip for great service, and we did not order extra items. Total for Sonesta Seacrest Easter Buffett for two was $130.00!!! Wow!! Will return, but call for price of buffet first ;)
Room was good and clean, on par with the Marriott properties (Courtyard, Fairfield, Springhill, etc) we normally stay at. We didn't make much use of the resort amenities, but the grounds were well-kept.
We liked the room. It was bigger than most. There was a beautiful view of the marsh from the room and parking area. Very convenient for sightseeing in Beaufort and the nearby islands. All of the heated foods were gone at breakfast (8:30). The fruit mix was nearly empty. Grabbed a bagel and checked again later. Still no eggs. The seating area was only half full.
Loved the contemporary feel and decorations The bed was SOOOO uncomfortable. We both woke up with sore backs both mornings we were there. Also, the bed sheets are very "damp" feeling when you get in them to go to sleep. Know it's because of the humidity and lots of air conditioning...but maybe the rooms need to be aired out every once and a while, or get a dehumidifier maybe?