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The staff was friendly. Breakfast was awesome... get the grits! Our king room was given away before we checked on, so we ended up w 2 full size beds.... but we didn't mind. Everything was exceptional. We will definitely be back... king bed or not! :)
The facilities were very nice and you could tell they were well maintained. The location could not have been better for those who like the river view, downtown and restaurants. After driving all day we were told at the front desk we had no reservation. The initial desk clerk we talked with seemed unconcerned and was a bit on the rude side. There had been some sort of communication error between our booking site and the hotel which caused the confusion. The manager was able to correct the situation eventually, however it tarnished our first impression of the hotel. The manager was very pleasant and ended up finding us a room in the hotel all three nights of our stay in Natchez.
Location Staff could be friendlier
Friendly, professional staff who work hard to fulfill customer needs and desires. All All good for our visit.
Friendly staff. Clean facilities. Professional. Nothing stands out as being particularly negative. Did have trouble getting a cup of coffee at the breakfast. No cups set out on table and lady handling that was distracted; friendly, but not able to handle guests expeditiously.
The view The breakfast (must have updated this since the previous reviews because it was amazing!) Bar Accessibility to downtown Cleanliness of rooms Free printing Not walkable to downtown Not particularly nice front desk employees Need to refill coffee in the lobby more often