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I liked that there was a refrigerator and microwave in the room. The bathroom needs upgrading. My room did not get cleaned the first night of the stay. There was no one to bring extra towels to the room. The location is poor. I had expected to room at the updated Hampton Inn located near the mall. The room was not as it appeared in the online photos. Overall I was disappointed and would be careful not to stay there again.
1. Reservation confirmed 2 double beds, when arrived told didn't have, got 1 king 2. Outside room entry
I really liked the room. It was clean and well maintained. The breakfast was small but the coffee and waffles were great. Exactly what I needed at a very reasonable rate. Was missing a few towels but one call to the front desk and that was solved. The room was nonsmoking but smelt a little like stall cigarettes. Once there for a while the smell wasn't bad.
The staff was very friendly. The room was disgusting. There were holes in the blankets and stains on the sheets and pillow cases. The carpet was stained and dirty. I wiped what I thought was a rust stain on the toilet but was shocked when it wiped away. The small refrigerator must have leaked at some point as the cabinet had water damage and was busted with shards of wood protruding. I complained and received a five dollars discount.
It is a great hotel for the money with a staff that is very friendly. Clean hotel and comfortable bed. My only complaint is that the room was too hot and we could not seem to control the temp with the controls in the room.
One of the only hotels around that accepts dogs.